Customer Service Officer

ECO HYPER PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking a full-time customer service support professional. The role involves handling daily customer inquiries, updating reports, and preparing logistics billing drafts. Candidates should have a minimum of GCE 'O' Level and proficiency in Microsoft Office. Fresh graduates are welcome to apply.

Qualifications

• A minimum of GCE 'O' Level is required.
• Proficiency in Microsoft Office.
• Entry-level / Fresh graduates are welcome to apply.

Responsibilities

• Support daily customer service including complaints.
• Update and submit daily/monthly reports to customers.
• Prepare simple draft logistics billings.

Skills

Multi-tasking

Time management

Proficiency in Microsoft Office

Education

Minimum GCE 'O' Level

Job description

Responsibilities:

• Support daily customer service , including complaints (enquiries, calls, emails)
• Update and submit daily/monthly reports to customers
• Prepare simple draft logistics billings
• Handle ad-hoc task upon customer request (if any)
• Other ad-hoc operation duties as assigned.

Requirements :

• Minimum GCE "O" Level
• Able to multi-task, prioritize and time management
• Proficiency in Microsoft Office
• Entry-level / Fresh graduates are welcome to apply!

Job Type: Full-time