Customer Service Officer | Dental

ABER CARE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare service provider in Singapore is seeking an experienced professional to manage patient inquiries and assist with clinic operations. The ideal candidate will have at least 2 years of experience in a clinic setting and proficient computer skills. This role requires working 5.5 days a week and involves scheduling appointments and providing patient support.

Qualifications

• Minimum 2 years experience in a clinic setting.
• Proficient in computer skills.
• Ability to manage high-volume patient inquiries.

Responsibilities

• Schedule appointments and manage patient inquiries.
• Provide information about dental procedures.
• Assist with administrative tasks.

Skills

Patient management

Communication

Computer skills

Education

Nitec

Job description

Responsibilities

• Schedule appointments and manage high-volume patient inquiries
• Provide clear information about dental procedures and clinic services
• Follow up with patients to confirm bookings and reduce no-shows
• Identify patient needs and provide personalised solutions
• Work with the Customer Service Department
• Assist with administrative tasks and daily clinic operations
• Support ad-hoc projects as assigned by management
• Assist with healthcare or insurance industries

Requirements

• Min 2 years experience in clinic
• Min Nitec
• Working hours 5.5 days a week
• Proficient in computer skills

Interested applicants may email your updated resume to [e-mail]