Inside Sales & Customer Service Executive

KAORI PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic sales organization in Singapore is seeking a motivated telemarketing & Inside Sales representative to promote products/services and generate sales leads. Responsibilities include making outbound calls, managing customer databases, and achieving sales targets. Candidates should have minimum 'O' levels and experience in a related field.

Qualifications

• Experience in telemarketing, sales, or customer service role.
• Ability to generate leads and close sales independently.

Responsibilities

• Make outbound calls to prospective customers.
• Follow up on leads and schedule appointments.
• Maintain and update customer databases.
• Send appointment reminders and handle responses.
• Understand customer needs and offer solutions.
• Prepare Sales Quotations.
• Meet and exceed sales targets.

Skills

Verbal communication skills

Persuasive skills

Listening skills

Goal-oriented

Education

Minimum 'O' levels

Tools

MS Office applications

Job description

Job Summary

We are seeking a motivated and results-driven telemarketing & Inside Sales representative to join our sales team. The ideal candidate will be responsible for making outbound calls to potential customers, promoting our products/services, and generating sales leads.

Key Responsibilities

• Make outbound calls to prospective customers to promote products/services.
• Follow up on leads and schedule appointments for the sales team.
• Maintain and update customer databases with accurate details.
• Send out appointment reminders and handle customers’ responses.
• Understand customer needs and offer relevant solutions.
• Prepare Sales Quotation.
• Meet and exceed sales targets and call quotas.
• Handle objections professionally and close sales effectively.
• Any other ad hoc duties as assigned.

Requirements & Qualifications

• Minimum “O” levels
• Basic MS office applications (Eg, PowerPoint, Words, Excel)
• Proven experience in telemarketing, sales, or a customer service role.
• Excellent verbal communication and persuasive skills.
• Strong listening skills and ability to build rapport with customers.
• Goal-oriented with a strong desire to meet and exceed targets.
• Ability to generate leads and close sales independently.

Other Information

• Work Week : 5 Days (Mon-Fri 8:30am to 6pm)
• Salary : Basic + Commission
• Location : Ang Mo Kio Industrial Park 2
• Interested applicants, please send your resume with your expected salary to [e-mail]