Front Desk & Customer Care Specialist

NURTURE LIVING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A Singapore-based company is seeking a cheerful and outgoing receptionist to perform various administrative duties, including managing appointments and customer inquiries. The ideal candidate should have experience in retail or telemarketing, be customer-oriented, and possess basic PC skills. This role offers an attractive salary scheme and staff benefits including a yearly performance bonus and career development opportunities.

Benefits

Attractive salary scheme

Meal and transport allowance

Yearly performance bonus

Medical benefit scheme

Workers’ insurance

Long service award

Different types of leave benefits

Career progression opportunities

Comfortable working environment

Qualifications

• Experience in retail or telemarketing is a plus.
• Able to commit to working on weekends/public holidays.
• Cheerful and outgoing personality.
• Customer-oriented.
• Basic PC skills.

Responsibilities

• Perform general receptionist and administrative duties.
• Perform data entry using CRM software.
• Ensure proper documentation and filing system.
• Maintain excellent telephone etiquette.
• Book and confirm appointments via calls and SMS.
• Handle incoming and outgoing phone calls.
• Attend to customers’ enquiries.
• Manage customer’s appointment bookings.
• Deliver excellent customer service.
• Guide and train new staff members.

Job description

A Singapore-based company is seeking a cheerful and outgoing receptionist to perform various administrative duties, including managing appointments and customer inquiries. The ideal candidate should have experience in retail or telemarketing, be customer-oriented, and possess basic PC skills. This role offers an attractive salary scheme and staff benefits including a yearly performance bonus and career development opportunities.