Customer Care Consultant (Physio Clinic/ Office Hours/ up to $3100) (ID:686687)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A healthcare services provider in Singapore is seeking a Patient Service Officer to manage patient interactions and appointments. The ideal candidate should have a minimum GCE 'O' Level and experience in customer service. Strong communication and organizational skills are essential for assisting patients and coordinating care activities in an administrative capacity.

Benefits

Accessible from MRT

Performance bonuses

Convenient location (East/Central)

Qualifications

• Proven experience in a customer service or patient-facing role.
• Excellent communication and interpersonal skills with a friendly and empathetic approach.
• Strong organizational abilities and attention to detail.

Responsibilities

• Greet and welcome patients, addressing their needs and enquiries.
• Manage patient appointments, including scheduling and confirming.
• Efficiently process patient registrations and other administrative tasks.
• Liaise with internal teams to coordinate patient care.
• Assist with general office duties as required.

Skills

Customer service skills

Communication skills

Organizational skills

Education

Minimum GCE 'O' Level

Job description

• Accessible from MRT
• Performance bonuses
• East/Central

Responsibilities

• Greet and welcome patients, addressing their needs and enquiries in a friendly and professional manner.
• Manage patient appointments, including scheduling, rescheduling and confirming.
• Efficiently process patient registrations, collections of accounts receivables and other administrative tasks.
• Liaise with internal teams to coordinate patient care and communicate updates.
• Assist with general office duties as required.

Requirements

• Minimum GCE “O” Level
• Proven experience in a customer service or patient‑facing role.
• Excellent communication and interpersonal skills, with a friendly and empathetic approach.
• Strong organizational abilities and attention to detail.
• Proficiency in using computer systems and office software.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

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