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Public relations officer
Job summary
A leading construction firm in Singapore is looking for a proactive Public Relations Personnel to support community engagement and manage communications during a construction project. The ideal candidate will maintain positive relationships with residents and handle public feedback effectively. Strong communication skills and relevant experience in public relations are essential for this role, which may require some evening or weekend work.
Qualifications
- Previous experience in public relations, community relations, or stakeholder management, preferably in construction.
- Strong communication and interpersonal skills.
- Ability to write clear, concise notices and reports.
- Good problem-solving skills.
Responsibilities
- Serve as the primary point of contact with residents and stakeholders.
- Prepare notices and updates regarding construction.
- Conduct house-to-house engagement and respond to public enquiries.
- Coordinate dialogue sessions and community outreach programmes.
- Manage the project's complaint/feedback log.
- Prepare weekly and monthly PR reports.
- Assist in crisis communication as needed.
Skills
Education
Tools
We are seeking a proactive and communicative Public Relations Personnel to support community engagement and manage stakeholder communications for our construction project located beside the HDB housing estate. The role involves maintaining positive relationships with residents, addressing feedback, and ensuring clear, timely updates on construction activities.
- Serve as the primary point of contact between the project team and nearby residents, community groups, and stakeholders.
- Prepare and disseminate notices, newsletters, and updates regarding construction schedules, noisy works, road diversions, and other potential impacts.
- Conduct house-to-house engagement and respond promptly to public enquiries, concerns, and feedback.
- Coordinate dialogue sessions, briefings, and community outreach programmes when necessary.
- Work with the project team to plan and implement mitigation measures to minimise disturbance to the neighbourhood.
- Manage the project’s complaint/feedback log and follow up on closure of issues.
- Support the development of communication materials such as banners, posters, digital updates, and social media information (if applicable).
- Prepare weekly and monthly PR reports for submission to the client/consultant.
- Assist in crisis communication in the event of incidents affecting the public.
- Previous experience in public relations, community relations, or stakeholder management is preferred, especially in construction or infrastructure projects.
- Strong communication and interpersonal skills, with the ability to engage residents professionally and empathetically.
- Ability to write clear, concise notices and reports.
- Good problem-solving skills and ability to manage challenging public situations.
- Able to work independently on site and coordinate with multiple project stakeholders.
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Ability to communicate in multiple languages or dialects will be an advantage.
- Work will be based on-site at Tengah.
- Some weekend or evening engagements may be required depending on project needs.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.