Business jobs in Alemania

Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team that cares not just about the work we do, but also about each other. We are the makers, problem solvers, and future world builders creating stronger, more sustainable communities. We don't just talk about progress and innovation here — we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary

Support dealers in developing strategies to grow in the CI rebuild space. This role involves working closely with dealers to establish Rebuild Processes and Go To Market Strategies, acting as a consultant in the CI Rebuild space.

What You Will Do

1. Assess Dealers' Rebuild operations: Understand their Rebuild Operations and Go to Market Strategies, and recommend solutions.
2. Lead Rebuild Deep Dive Initiatives: Identify new opportunities and create lifecycle solutions to address unmet customer needs within CI Rebuild Models.
3. Maintain Internal Communications: Ensure Rebuild Deep Dives align with organizational changes and communicate proactively with MBD and Product Group partners.
4. Establish Clear Guidance for Rebuild Action Plans: Create benchmarks to review the effectiveness of Rebuild Strategies and foster a collaborative feedback framework.

What You Have

• Deep knowledge of repair options, rebuild processes, and business.
• Understanding of dealer rebuild operations.
• Data analytic skills.

Top Candidate Will Also Have

• Customer Focus: Knowledge of aligning customer needs and satisfaction with business decisions, and creating customized solutions. Fosters strong customer relationships through delivery on commitments, open communication, and ongoing feedback. Advises others on creating customer-focused environments and measures customer satisfaction to improve service.
• Service Excellence: Knowledge of customer service concepts; ability to meet or exceed customer needs and expectations, resolve complex complaints, and recover from service failures.
• Consulting: Knowledge of providing technical or business guidance; explains requirements, develops opportunities, and keeps clients informed.
• Effective Communications: Ability to transmit and interpret ideas clearly; delivers helpful feedback, makes presentations, and writes reports.
• Influencing: Uses effective tactics to impact decisions; provides examples and describes influencing concepts.
• Problem Solving: Recognizes, anticipates, and resolves operational or process problems; develops alternatives and assesses risks.
• Relationship Management: Establishes and maintains healthy working relationships; responds promptly to requests and addresses critical issues.
• Strategic Thinking: Applies organizational acumen; implements go-to-market strategies, identifies strategic alliances, and makes sound recommendations.

Additional Information

• Business travel required — approximately 50%.
• Position based in Singapore.
• Caterpillar does not currently sponsor employment visas for this role; opportunities outside Singapore are available.

How We Support You (Employee Benefits)

Our goal is a rewarding career with a comprehensive benefits package, including day-one benefits, potential bonuses, and additional perks.

About Caterpillar

Caterpillar Inc. is a leading manufacturer of construction and mining equipment, engines, turbines, and locomotives, committed to building a sustainable, low-carbon future.

Posting Dates:

April 23, 2025 - May 6, 2025

Caterpillar is an Equal Opportunity Employer (EEO).

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