Senior Business Analyst

NCS PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading technology services firm in Singapore is seeking a Senior Business Analyst to engage with stakeholders and manage requirements effectively. The ideal candidate will have proven experience in technology-driven environments, strong skills in requirements analysis, and familiarity with Agile methodologies. This position offers an opportunity to work on impactful projects and support the design and delivery of technology solutions, contributing to the firm's mission in the Asia Pacific region.

Benefits

Diverse workforce

Impactful projects

Growth opportunities

Qualifications

• Proven experience as a Senior Business Analyst in technology-driven or enterprise environments.
• Strong expertise in communication and stakeholder management.
• Hands-on experience with requirements analysis and testing.

Responsibilities

• Act as the key liaison between business stakeholders and technical teams.
• Elicit, analyse, document, and validate business and functional requirements.
• Plan, coordinate, and support User Acceptance Testing (UAT).

Skills

Requirements elicitation

Stakeholder management

Agile/Scrum methodologies

User Acceptance Testing (UAT)

Communication

Education

Proven experience as a Business Analyst

Tools

JIRA

Confluence

Microsoft Excel

PowerPoint

Visio

Job description

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission‑critical, and multi‑platform projects for governments and enterprises in Singapore and the APAC region.

What will you do?

Stakeholder Engagement & Communication

• Act as the key liaison between business stakeholders and technical teams
• Engage stakeholders to identify problems, needs, and opportunities
• Facilitate workshops, interviews, walkthroughs, and discussions

Requirements Management

• Elicit, analyse, document, and validate business and functional requirements
• Translate business needs into user stories, BRDs, FRDs, or technical specifications
• Maintain requirements traceability throughout the project lifecycle
• Clarify requirements and manage scope during development

Solution Design & Delivery Support

• Support solution design to ensure alignment with business objectives
• Work closely with technical teams to ensure accurate interpretation of requirements
• Ensure delivered solutions meet agreed business outcomes

Testing & Implementation

• Plan, coordinate, and support User Acceptance Testing (UAT)
• Assist in defect triage and resolution during testing phases
• Support successful implementation and handover of solutions

  Governance & Methodology

  • Apply Agile/Scrum and/or Waterfall methodologies as appropriate
  • Ensure documentation, processes, and deliverables meet quality standards

  The ideal candidate should possess:

  • Proven experience as a Senior Business Analyst in technology‑driven or enterprise environments
  • Strong expertise in requirements elicitation, analysis, documentation, and validation (BRD, FRD, user stories)
  • Hands‑on experience with tools such as JIRA, Confluence, Microsoft Excel, PowerPoint, and Visio
  • Solid understanding of Agile/Scrum and/or Waterfall delivery methodologies
  • Good knowledge of APIs, systems integration, and software development concepts
  • Experience planning and coordinating User Acceptance Testing (UAT) and supporting defect triage
  • Excellent stakeholder management, communication, and facilitation skills

  We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

  Together, we make the extraordinary happen.

  Learn more about us at ncs.co and visit our LinkedIn career site.