Client Management Specialist ($3.8K, Exp Oversea Liaise, Order Fulfill, UBI Mrt)

People Profilers Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global supply chain solutions provider in Singapore is seeking an experienced logistics customer service professional. Responsibilities include managing major customer relationships, coordinating clients' business needs, and ensuring high service levels. Candidates should possess a degree/diploma in business and have 2-3 years of relevant experience. The company offers competitive remuneration up to $3,800 along with various benefits including annual leave and medical coverage. This role is a great opportunity for those looking to excel within a dynamic logistics environment.

Benefits

Up to $3,800 salary

13 months AWS

Yearly increment

18 days annual leave

Medical coverage

Qualifications

• Minimum 2 to 3 years of working experience in order fulfilment management or customer service logistics.
• Experience in client handling or management role is an advantage.
• Strong verbal and written communication abilities.

Responsibilities

• Solidify business relationships with major customers.
• Coordinate all aspects of clients' business requirements.
• Provide business reports to management and clients.

Skills

Customer service support

Analytical skills

Negotiation

Time management

Interpersonal relationships

Education

Degree / Diploma in Business or equivalent discipline

Job description

Company : US MNC, leading end-to-end global supply chain solutions and cross border eCommerce provider, offering comprehensive 3PL services.

Working Hour / Location : 8.30am to 5.30pm (Mon - Fri) / Walking distant from UBI Mrt

Remunerations : Up to $3,800 + 13 mths Aws + yearly increment + 18 days annual leave & medical coverage + permanent staff benefit

Responsibilities

To solidify business relationships and develop professional rapport with the existing major customers. Act as a main interface between customers and internal cross functional team to optimize the best business practice. To work closely with Business Manager to give periodic review and evaluation of present accounts.

• Responsible for day-to-day coordination of all aspects of clients business requirement ensuring consistent and good service level are delivered to clients.
• Provide customer service support by corresponding to attend clients enquiries and requirement on order information/status, quotation, shipping, with emphasis on accuracy and timeliness.
• Advising client on delivery schedule and inventory availability.
• Follow up closely to ensure resolution of all problems and issues from Clients.
• Work closely with all cross-functional teams to ensure clients operational requirements are met and/or manage client expectations.
• Provide business reports to Management and client on a weekly/monthly basis.

Requirements

• Degree / Diploma in Business or any equivalent discipline.
• Min 2 to 3 years of working experience in order fulfilment management or customer service logistic support and client handling.
• Experience in client handling or management role added advantage.
• Experience in supply chain, logistics and manufacturing preferred.
• Excellent time management and interpersonal relationships at all levels, cross-functional and oversea clients.
• Strong analytical, problem‑solving skills and good negotiation.
• Excellent verbal and written communication abilities.
• Strong team player and ability to multi-task and takes strong ownership in task.
• Ability to work with huge data accurately and is attention to details.

JOB ID : 6338YV75

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed Word format to [e-mail]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building Singapore 049705

DID: 6950 9725

http://www.peopleprofilers.com

Georgez Josiah LIM

License Number: 02C4944 Registration Number : R1108994