VP, Global Quality

QUANTUM GLOBAL TECHNOLOGIES, LLC; Singapore; On-site; SGD 120,000 - 150,000; Full time

Job summary

A leading technology company in Singapore seeks a Director of Quality Assurance to oversee quality systems and governance across multiple sites. The ideal candidate will possess over 10 years of relevant experience, particularly in ISO 9001 and continuous improvement methods. Responsibilities include developing strategic quality initiatives, driving operational effectiveness, and establishing strong relationships with customers and suppliers. This role demands strong leadership and critical thinking skills to meet complex objectives successfully.

Benefits

Equal opportunity employer

Qualifications

• 10+ years experience as a Director highly preferred.
• Experience in quality and manufacturing systems required.
• Multi-site leadership required.

Responsibilities

• Develop quality assurance and control systems.
• Govern a regional Quality organization.
• Drive ISO 9001 results with operational heads.
• Establish relationships to resolve quality issues.
• Lead organizational critical thinking and KPI definition.

Skills

Statistical data analysis

ISO 9001 experience

Critical thinking

Leadership skills

Strong communication skills

Team skills

Education

BS in Manufacturing or Engineering

MS preferred

ASQC CQA, CQT or CQE certification

Job description

Join UCT and be part of the fastest‑growing sector in the world. We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT – as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success, join us today!

Job Summary

Develops strategic to ensure technical quality assurance, control systems and roadmap meet Customer, Supplier, and Company quality goals and objectives. Responsible for governance and support to multiple sites and/or corporate Quality Management System effectiveness and efficiencies. Provides quality vision and governance systems, as aligned with UCT Site Quality Head / Site Operations Leader. Scope includes implementation of standards, review of methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of company products. Participates in the reviewing of engineering designs to contribute quality requirements and considerations. Assists product support areas in gathering and analyzing data. Is responsible for all assigned site quality functions and (quality, delivery, cost) results, indirect oversight of site quality heads, provide training, mentoring and governance for the Site Quality teams. Ensure the operations, sales and engineering teams are following the standards and process of both UCT and our customers.

Essential Duties and Responsibilities

• Responsible for governance, audit and review of a regional Quality organization and function: Product, Customer, and Supplier Quality to meet/exceed company goals and objectives.
• Drives programs at strategic level for ISO 9001 results and partners with Site Operations Heads to drive effective performance.
• Partner with Site Operations Heads and corporate functions to set & meet quality objectives.
• Supports the sites with Resource (Personnel & equipment) quality teams at each site to support the company objectives. Oversight to ensure quality is adequately staffed and supported.
• Supports the effective regional internal audit team to drive business process compliance, effectiveness, and site‑to‑site consistency to meet/exceed UCT and Customer QMS assessment goals & objectives.
• Establish and maintain customer relationships to resolve site quality issues escalated from site operations leaders. Ensure the sites does closure on customer issues. Present to Customers on quality topics as escalated /needed.
• Partner with SMT Head to maintain acceptable supplier relationships. Ensure Site Quality Heads have adequate support from SMT to meet/exceed company goals.
• Lead and govern strategic quality cost reduction activities. Examples include inspection reduction program, building quality into operations, assess cost of quality metrics and drive appropriate activities.
• Lead organization in critical thinking (8D and project management), in the understanding and application of quality tools, disciplines and methods to develop organizational effectiveness, to improve operational results, to continually improve team work across the organization.
• Provide leadership in key process indicator (KPI) definition, structure, and the effective use of measurement data/results to drive alignment and results in multi‑site organization. Organize routine operational review processes.
• Lead & govern projects across the sites to align business processes, drive QMS efficiencies, and to produce consistent, predictable, and acceptable results.
• Participate in cross‑functional teams (and cross‑site) to drive quality initiatives.
• Coaches, mentors, develops, and at times leads training on quality methods & processes.

Knowledge, Skills and Abilities

• Strong working knowledge of Statistical data analysis, and ability to analyze data to present information.
• Experience and effective capabilities with ISO 9001 and continuous improvement methods (8D).
• Critical thinking skills, (expert at 8D) ability to understand complex issues and problems, and develop plans to address both internal, supplier and customer needs and objectives.
• Strong strategic abilities with proven track results, with ability to deep dive to tactical issues when needed.
• Must have effective leadership skills.
• Strong communication skills, team, individual, written, verbal, listening, and presentation.
• Team skills, leadership without control, influence and coaching skills are critical to the success of this position.
• Multiple site leadership.

Educational / Certification Requirement

• BS in Manufacturing or Engineering, MS preferred.
• ASQC CQA, CQT or CQE certification preferred.

Experience Requirement

• 10+ years experience as a Director highly preferred.
• Experience in quality and manufacturing systems and techniques including ISO 9001, SPC, TQM and customer/supplier management required.
• Multi‑site leadership required.
• Cross‑functional skills with experience in other areas preferred.
• 10+ years direct management.
• Work may require out‑of‑town travel (30%).

Ultra Clean Technology is proud to be an equal‑opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.