VIP Associate

Informa; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A global B2B events company is seeking a VIP Associate to join their team in Singapore for a 5-month contract. The role involves coordinating VIP activities, ensuring a superior experience for high-profile attendees, and collaborating closely with the VIP Relations Manager. Ideal candidates will possess excellent communication skills and a proactive approach, thriving in a fast-paced environment. With a commitment to customer service, this position also offers the potential for professional growth within the organization.

Benefits

Community events and charity days

Career development opportunities

Flexible personal benefits

Wellbeing support

ShareMatch scheme

Qualifications

• Proven ability to use initiative to deliver excellent customer service.
• Ability to multi-task and pay attention to detail.
• Hardworking and diligent.

Responsibilities

• Coordinate VIP activities with the Head of VIP and VIP Relations Manager.
• Expand offerings for the VIP audience in collaboration with the VIP team.
• Ensure VIPs experience superior customer service.

Skills

Excellent written and verbal communication

Excellent interpersonal and relationship management skills

Strong analytical skills

Time management

Collaborative mindset

Job description

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We’re combining prestigious brands like Cannes Lions, Black Hat, Money20/20 and London Tech Week with cutting‑edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights. Our festival‑led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals.

Job Description

This role is based in our Bugis Junction Tower office.

An exciting opportunity has arisen for a VIP Associate to join the team within the Tech portfolio at our Informa Festivals division.

Our portfolio of events including London Tech Week, Africa Tech Festival and Asia Tech X Singapore not only bring the best minds in tech and telecoms, they connect international tech communities and leaders to address how access to tech can have a profoundly positive impact in society and business.

Renowned for the calibre and seniority of our VIP audience and our speaker faculties, our programmes consist of in‑depth sessions borne out of months of industry research. We cover the topics that the industry wants to hear and feature the unique perspectives of the people they want to hear from.

We are now recruiting for a VIP Associate for 5 months to be based in Singapore with office working the majority of the week.

The VIP Associate is a motivated, resourceful and responsible individual who relishes in working in a fast‑paced environment and being part of a small team. We are looking for a proactive, highly organised, outgoing professional who is a real team player and has excellent communication skills.

Key responsibilities

• Coordination of VIP activities in liaison with the Head of VIP and VIP Relations Manager.
• Expand the offering and strategy for the VIP audience in conjunction with the VIP team.
• Liaise with our VIP Relations Manager to invite VIPs to attend Asia Tech x Singapore.
• Contact selected individuals by email to discuss attendance and securing their participation in various structured networking / social formats.
• Ensure VIPs are looked after and participate in the proposed networking/social programme.
• Ensure that VIPs have a superior customer experience throughout the campaign.
• Work with the event sponsors to maximise the participation of their clients in the event.
• Administration work in the lead up to the event, including registration system, calendar invites and excel lists for attendees of various networking functions within the event.
• Build strong relationships with these key VIPs to create brand commitment and loyalty.
• Help to organise VIP Dinners, Breakfast Briefings and Closed‑Door Meetings and securing VIP attendance at these functions and formats.
• Work closely with the team to validate the eligibility of incoming requests for VIP (and other key stakeholder) passes.

Qualifications

• Excellent written and verbal communication
• Excellent interpersonal and relationship management skills and the ability to network with senior industry figures
• Hardworking and diligent
• Strong analytical skills
• Proven ability to use initiative when required and to go ‘above and beyond’ in order to deliver excellent customer service.
• Time management with an ability to multi‑task and attention to detail
• Enthusiasm and a collaborative mindset
• Able to commit for 5 months

Additional Information

We believe that great things happen when people connect face‑to‑face. That's why we work in‑person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in‑person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on‑demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: XX days annual leave, rising to XX days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you’ll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.