Veterinary Receptionist

The Eye Specialist For Animals Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A veterinary practice in Singapore is looking for a receptionist to provide professional service to clients and support general administrative tasks. Responsibilities include handling payment transactions, managing appointments, and ensuring a smooth communication flow. Ideal candidates should have experience in an administrative role, be proactive, and possess strong communication skills. Join a close-knit team dedicated to animal care in a dynamic environment.

Qualifications

• Experience in administrative support or help desk roles is advantageous.
• Background in animal care or a clinical setting preferred.
• Possess meticulous and proactive attitude.

Responsibilities

• Provide professional and customer-focused service to clients.
• Handle general administrative activities like registration and payments.
• Manage phone calls, emails, and text messages.
• Organise and schedule appointments.
• Balance cash receipts daily.

Skills

Excellent interpersonal skills

Communication skills

Time-management skills

Multi-tasking abilities

Job description

The Eye Specialist for Animals is seeking a receptionist to join us at our veterinary practice in the East of Singapore. We are a specialist practice with 1 board-certified veterinary eye specialist supported by a close-knit team of experienced nurses.

You’ll be required and not limited to:

1. Providing a professional and customer focused service to all clients
2. Fulfilling general administrative activities such as registration, directing clients, handling cash and card payments
3. Manage incoming phone calls, emails, and text messages
4. Organise and schedule appointments
5. Daily balancing of cash receipts during opening and closing
6. Request patient summaries from referring clinics and attach them to the relevant patient file.

Requirements:

• Administrative support-related tasks or help desk experience is advantageous
• Background with animals or clinical setting preferred
• Excellent interpersonal, communication, and people skills
• Possess a meticulous, proactive, and initiative attitude
• Good time-management skills
• Able to multi-task well