Vessel Coordinator

V.SHIPS ASIA GROUP PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading maritime company is seeking a dedicated Crew Change Coordinator in Singapore. This role involves planning and executing crew changes, ensuring safety and compliance with operational standards. Candidates must have a Bachelor’s degree and strong analytical skills, with knowledge of terminal operations and crewing logistics preferred. An ability to manage multiple stakeholders effectively is crucial. The position offers an opportunity to work in a dynamic environment, driving efficiency and excellence in crew change processes.

Qualifications

• Must possess a Bachelor’s/College Degree from any field with relevant experience.
• Knowledge of terminal operation, vessel characteristics, and crewing logistics.
• Strong analytical skills and excellent attention to detail.
• Ability to thrive in a fast-paced environment and work effectively against tight deadlines.

Responsibilities

• Responsible for safe and flawless service delivery through timely and successful crew change arrangements.
• Plans crew changes in advance to meet operational and budgetary requirements.
• Coordinates crew joining and disembarking arrangements between stakeholders.
• Provides feedback on further development opportunities for ShipSure and related processes.

Job description

Overall Purpose of The Job

Responsible for safe and flawless service through timely, effective, and cost‑optimised crew change plans and arrangements aligned to vessel crewing budgets, V. standards. Ensuring all activities, documents, and transactions relevant are captured digitally and helping to drive and enhance the usage and development of Shipsure.

Key Responsibilities and Tasks

• Responsible and accountable safe for flawless service delivery through timely and successful crew change arrangements.
• Plans crew changes in advance to meet operational and budgetary requirements.
• Ensures the right standards, techniques, and procedures in performing crew change plans.
• Comply with the agreed ways of working aligned with the V. way Perform adhoc, emergency crew change arrangements on urgent and emergency cases.
• Create/manage crew change line‑up in ShipSure in line with standards of V., its clients and of international regulations.
• Execute final checks to ascertain that joining seafarers are in possession of the right qualifications and competence by ensuring they are on ready status prior to planning seafarers for crew changes or travelling to join the vessel.
• Coordinates crew joining and disembarking arrangements between internal and external stakeholders such as but not limited to port agents, vessel masters, fleet cells and CMPs to plan and finalise crew change dates, port, line‑up, and cost.
• Provides CMPs w/ complete and up‑to‑date information required to facilitate discussions w/ clients, charterers, and fleet cells.
• Manages multiple stakeholders and cooperates closely with the team members from other teams within the function.
• Provide effective cost controlling of crew change cost aligned to vessel crewing budgets.
• Ensures all required documents are digitally captured in ShipSure on time.
• Diligently uses ShipSure as “system of record” for all mobilization activities.
• Provides feedback on further development opportunities for ShipSure and other relevant crew change processes.
• Drive and deliver on set objectives and KPI’s of the team.
• Acts as a backup for other team members according to agreed schedule.
• Other tasks that may be assigned by the line manager as needed by operations.

Essential

• Must possess a Bachelor’s/College Degree from any field with relevant experience.
• Knowledge of terminal operation, vessel characteristics, and crewing logistics.
• A self‑starter and has a strong learning acuity.
• Excellent attention to details.
• Strong analytical skills.
• Customer centric approach.
• Shows strong sense of urgency to meet customer requirements.
• A highly effective communicator and team player.
• Ability to influence various stakeholders.
• Ability to thrive in a fast‑paced environment and work effectively against tight deadlines.
• Proven ability on decision making.
• Multitasking and strong organisational skills.

Desirable

• 2 years Maritime or Shipping industry experience knowledge as supplier, manager or owner, preferred.
• Previous experience with Customer Service and Service Deliveries.
• Knowledge of Marine Operations Support and Maritime Services.
• Experience in port operation planning, cargo controlling or dispatching or shipping line and logistics company.