Utilities Operations Executive – Southeast ~

PERSOL; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading utilities group is seeking an experienced candidate for a role focused on processing electricity supply applications and customer liaison. Ideal candidates will have a diploma and at least 2 years of relevant experience, alongside strong analytical and problem-solving skills. The position requires proficiency in MS Office and effective communication. Working hours are Monday to Friday from 08.30am to 6.00pm. This role allows for various special projects and other duties as assigned. Contact us to learn more about this exciting opportunity.

Qualifications

• At least 2 years of relevant experience.
• Strong analytical and problem-solving skills.
• Ability to communicate clearly and effectively.
• Ability to work independently with minimum supervision.
• Proficient in MS Office applications.
• Ability to handle stress and work under tight timeline.

Responsibilities

• Perform processing of electricity supply applications.
• Monitor performance statistics.
• Prepare supply applications performance and remittance report.
• Tag tenant meters.
• Raise refunds for service quotations.
• Check and issue service connection quotations.
• Liaise with LEWs, customers, and SPPG.
• Attend to customer and stakeholder inquiries.
• Coordinate and attend meetings.
• Assist in special projects.
• Perform other ad-hoc duties.

Skills

Analytical skills

Problem-solving

Customer-oriented mindset

Effective communication

Independence

MS Office proficiency

Stress management

Education

Diploma in any discipline

Job description

Leading Utilities Group company

Duration: 1 year, extendable/convertible

Working Location: Kallang Sector

Working hours: 08.30am – 6.00pm (Monday to Friday)

Job Duties

• Perform processing of electricity supply applications
• Monitoring of performance statistics
• Preparation of supply applications performance and remittance report
• Perform tagging of tenant meters
• Raise refunds for service quotations
• Check and issue service connection quotationsIssue payment acknowledgement letters
• Liaise with LEWs, customers and SPPG on supply application matters
• Attend to customers, LEWs and Principals’ enquiries via letter, email and verbal correspondences
• Coordinate and attend meetings with customers, LEWs and Principals.
• Assist in special projects assigned
• Any other ad-hoc duties assigned by the Head of Section

Requirements

• Diploma in any discipline from a local Polytechnic with at least 2 years of relevant experience
• Possess strong analytical & problem-solving skills with a positive customer-oriented mindset
• Ability to communicate clearly and effectively
• Ability to work independently with minimum supervision
• Proficient in MS Office applications
• Ability to handle stress and work under tight timeline

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

Contact number: 8189 1194

We regret to inform that only shortlisted candidates will be notified.

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PERSOL Singapore Pte Ltd • UEN No. 200007268E• EA License No. 01C4394• Reg. • R1981246 • Bertram Lee Kian Hui