Travel Service Center Operations Executive (Weekend Shifts)

Nala Employment; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A travel service agency in Singapore is seeking an Operations Executive to manage daily customer service center operations. The role includes attending to customer inquiries, coordinating promotional events, and maintaining service standards. Ideal candidates should have prior customer service experience and strong communication skills, and must be willing to work on weekends. This is a junior level position with a focus on enhancing customer engagement and operational efficiency.

Qualifications

• Prior experience in customer service, travel agency, or operations coordination preferred.
• Strong interpersonal and communication skills.
• Able to work independently with minimal supervision.

Responsibilities

• Attend to walk-in enquiries related to travel services.
• Provide professional assistance tailored to clientele needs.
• Coordinate logistics for promotional events.

Skills

Customer service experience

Strong interpersonal skills

Communication skills

Ability to work independently

Job description

A travel service agency in Singapore is seeking an Operations Executive to manage daily customer service center operations. The role includes attending to customer inquiries, coordinating promotional events, and maintaining service standards. Ideal candidates should have prior customer service experience and strong communication skills, and must be willing to work on weekends. This is a junior level position with a focus on enhancing customer engagement and operational efficiency.