Transaction Operations Manager

Eastspring Investments (Singapore) Limited; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A global asset management firm is seeking a Transaction Operations professional to manage corporate action and proxy voting lifecycle. The ideal candidate will have 5-7 years of experience in Middle Office or Operations in the asset management sector, along with a degree in Business or Finance. Strong communication skills, attention to detail, and an ability to manage outsourced service providers effectively are essential. Competitive compensation will be provided alongside growth opportunities in Singapore.

Qualifications

• 5-7 years of experience in Middle Office/ Operations in Asset Management.
• Strong understanding of asset management operations and processes.
• Ability to manage outsourced service providers effectively.

Responsibilities

• Oversee corporate action and proxy voting lifecycle management.
• Resolve issues and escalate matters within Corporate Action Team.
• Support new transition activities and ad hoc projects as required.

Skills

Asset Management Operations

Stakeholder Communication

Attention to Detail

Process Improvement

Team Collaboration

Education

Degree in Business/Finance or related disciplines

Tools

Aladdin

Job description

Eastspring is a global asset manager with Asia at its core. We create a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Eastspring a place where you can Connect, Grow and Succeed.

Key Accountabilities

The Transaction Operations Team is responsible for the oversight of the end-to-end trade life cycle, corporate action, reconciliation, as well as client and regulatory reporting within Eastspring Investments and works closely with our outsourced service provider to ensure post trade operational compliance, completion, and success.

This role will primarily be looking after the corporate action and proxy voting lifecycle management.

This role has several key responsibilities:

• Provide oversight and act as the first point of escalation for all matters within Corporate Action Team
• Independently manage and resolve issues and escalations by stakeholders, including but not limited to internal teams, outsourced service provider and custodians
• Work with outsourced service provider to ensure timely processing of mandatory and voluntary corporate action events across all markets in our investment book of record. This includes gold copy validation and creation, sending of election instruction, event processing and settlement and resolving reconciliation breaks
• Work with fund managers and proxy voting service provider on proxy voting submission
• Support corporate action and proxy voting related regulatory reporting
• Support new transition activities, new instruments/ markets and other ad hoc projects as required
• Act as subject matter expert for any projects/ new processes that rely upon or affect new product development
• Incident management
• Keep abreast of market updates and drive process changes within Transaction Operations Team
• Proactive management of risks and controls. Work closely with Transaction Operations lead to ensure an effective control environment robust
• Continual review and improvement in workflows, systems and processes through automation, innovation and adoption of new technologies

Experience / Qualifications

• At least 5-7 years of experience working in Middle Office/ Operations in the Asset Management industry
• Degree in Business/Finance or related disciplines
• Strong understanding of asset management operations
• Experience in using Aladdin preferred
• Prior experience in managing outsourced service provider
• Excellent verbal and written communication skill to document process, communicate with stakeholders and share best practices
• Strong attention to detail
• High drive with a can‑do attitude
• A methodical thinker who will challenge and propose process enhancements
• A good team player who collaborates and act as strategic partners to our internal and external counterparts
• Ability to work effectively under pressure and adhere to variable deadlines.

Eastspring is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.