Trading Applications Support Engineer

ioTech Solutions; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology services provider in Singapore is seeking an experienced technical support professional to provide assistance for trading systems. The ideal candidate will have over 2 years of experience in trading infrastructure support and technical proficiency in Python and Linux, along with fluency in English and Mandarin. Join a dynamic team focused on continuous improvement and process automation.

Qualifications

• 2+ years of trading infrastructure and application support experience.
• Strong technical skills in Python and Linux.
• Fluency in English and Mandarin Chinese.

Responsibilities

• Provide technical support to internal trading systems.
• Respond to alerts, queries, and issues raised by trading teams.
• Facilitate onboarding of new accounts.

Skills

Python

Linux

Technical Documentation

Mandarin

English

Trading

Infrastructure Automation

Detail-oriented

Problem-solving

Education

Advanced degree in STEM

Job description

Responsibilities

• Provide technical support to internal trading systems, including troubleshooting and identifying root causes and proactively improve solutions and enhancements
• Timely respond to alerts, queries and issues raised by trading teams and resolve the tickets in a timely manner
• Facilitate onboarding of new accounts and complete setup in relevant trading-related systems
• Liaise with other teams and continuously develop innovative ways to improve processes and procedures
• Assist with system automation projects
• Document detailed procedures, review and enhance existing technical documentation

Who You Are

• 2+ years of trading infrastructure and application support experience
• Strong technical skills and interest in technologies such as Python & Linux
• Fluency in English & Mandarin Chinese to communicate effectively with colleagues across different locations
• Detail-oriented with good problem-solving skills
• Ability to work under tight timelines and pressure in a very fast-paced environment, and be able to adjust the priority of assignments on short notice
• Ideally with an advanced degree in STEM

Required Skills

• Chinese
• Technical Documentation
• Mandarin
• ROOT
• Onboarding
• Trading
• Timelines
• Infrastructure Automation
• Linux
• Pressure
• Documentation
• Python
• English