Trade Operations Executive (Custom Declaration)

GUUD; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading global trade technology company in Singapore seeks a dedicated individual to perform permit declarations and assist in logistics support. This role involves liaising with customers and preparing reports. Ideal candidates possess good communication skills, basic Microsoft Office knowledge, and a proactive attitude. Training is provided for individuals without experience. Join a dynamic team dedicated to revolutionizing global trade through innovative platforms.

Qualifications

• Good communication skills required.
• Basic knowledge in Microsoft Office.
• Proactive team player with a good work attitude.

Responsibilities

• Perform accurate permit declarations compliant with Customs.
• Liaise with customers and data entry team for job closures.
• Prepare monthly KPI reports for customers.
• Assist in Logistics support for new shipments/accounts.

Skills

Communication skills

Microsoft Office knowledge

Teamwork

Proactivity

Job description

GUUD is a market leading global trade technology company that offers end to end seamless digital platforms that simplify global trade. Our solutions span the entire trade value chain, from procurement platforms, logistics and compliance platforms, last mile logistics services to supply chain financing solutions.

GUUD revolutionised the trade and logistics industry through digitalised platforms that leverages technologies like AI-powered Cognitive Machine Reading (CMR), IOT tracking systems, EDI and API integration.

GUUD has over 20 years of experience developing end-to-end trade technology platforms in collaboration with governments agencies, cargo owners, freight forwarders, trucking companies and trade associations.

Tasks & responsibilities

• Perform permit declarations in an accurate and timely manner, that is compliant and meet with both Customs requirements and customer requirements.
• Liaison between the customer and data entry team to ensure timely response over calls & emails, and closure of jobs.
• Preparations of monthly KPI / performance reports for customers
• Preparation of SOPs for new shipments / accounts onboarded to GUUD
• Assisting in Logistics support with tasks including but not limited to:
  • Import Breakbulk services
  • Preparations of Delivery orders and other trade documents
  • Preparations of reports for customers (daily/weekly/monthly)
  • Customer Service support for key customers
  • Handling and replying customer requests or clarifications via physical contact, email, phone or other means

Qualifications & experience

• Must possess good communication skills and have basicknowledge in Microsoft office
• A fast learner with good initiative and work attitude
• Proactive and team player
• Meticulous, ability to multi-task and able to work in fast-paced environment
• Individual without experience may apply as training will be provided as out cost