TikTok and Livestream Account Manager

AUDREY GLOBAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic e-commerce company in Singapore is seeking a TikTok and Livestream Account Manager to manage and grow their TikTok channel. You will create engaging content and host livestream shopping sessions that resonate with the local audience. The ideal candidate has proven experience with TikTok and excellent communication skills. This role offers competitive remuneration and flexible working arrangements.

Benefits

Flexible working arrangements

Competitive remuneration package

Career growth potential

Qualifications

• Proven experience managing TikTok accounts and livestream sessions, preferably in e-commerce.
• Strong understanding of the TikTok platform and algorithm.
• Excellent communication, interpersonal and presentation skills.
• Fluency in English; Mandarin, Malay, or Tamil is advantageous.

Responsibilities

• Manage and grow TikTok channel and livestream shopping sessions.
• Create engaging, authentic, and entertaining content.
• Host and coordinate livestream shopping events.
• Monitor performance metrics and optimize content strategies.
• Collaborate with marketing and customer support teams.

Skills

Account Management

Content Creation

Livestream Sales & Engagement

Analytics & Optimization

Collaboration

Market Research

Job description

Role Overview

As our TikTok and Livestream Account Manager, you will manage and grow our TikTok channel and livestream shopping sessions. You will create engaging, authentic, and entertaining content that resonates with our local Singaporean audience, showcasing our diverse range of homeware and kitchenware products effectively.

Key Responsibilities

• Account Management
  • Plan, schedule, and manage daily TikTok content and livestreams.
  • Respond proactively to comments, messages, and customer inquiries to maintain excellent engagement.
• Content Creation
  • Develop creative video ideas, scripts, and storyboards that highlight product features, benefits, and practical uses.
  • Create engaging short‑form videos tailored to TikTok's unique style and trends, ensuring content aligns with brand identity.
• Livestream Sales & Engagement
  • Host and coordinate livestream shopping events regularly, demonstrating products clearly and persuasively to drive sales.
  • Develop strategies to boost viewer participation, engagement and conversions during livestream events.
  • Provide real‑time product information and promptly address viewer questions to facilitate purchasing decisions.
• Analytics & Optimization
  • Monitor performance metrics such as views, likes, followers, engagement rate, livestream attendance and sales conversion.
  • Regularly analyze account performance and generate insights to optimize content and strategy.
• Collaboration & Coordination
  • Work closely with marketing, merchandising and customer support teams to align TikTok content with promotional campaigns, product launches and inventory availability.
  • Collaborate with influencers and brand ambassadors to expand reach and credibility.
• Market Research
  • Keep abreast of TikTok trends, competitors' strategies and local market preferences to continuously enhance our social media presence.
  • Recommend new product ideas based on audience feedback and emerging market trends.

Qualifications & Requirements

• Proven experience managing TikTok accounts and livestream sessions, preferably in e‑commerce, homeware, kitchenware or lifestyle retail.
• Strong understanding of the TikTok platform, algorithm and trending content formats.
• Excellent communication, interpersonal and presentation skills.
• Charismatic, confident on‑camera presence and natural storytelling ability.
• Proactive, creative, detail‑oriented and able to thrive in a fast‑paced environment.
• Fluency in English (additional proficiency in Mandarin, Malay or Tamil would be advantageous but not essential).

Why Join Us

• Opportunity to shape the voice and social media presence of a growing local Singaporean brand.
• Flexible working arrangements with opportunities for creative freedom.
• Competitive remuneration package and incentives tied to account growth and sales performance.
• A collaborative and supportive working environment with career growth potential.

Location

Singapore

Employment Type

Full‑Time