Temp Patient Services Assistant

Singapore General Hospital; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a Frontline Assistant to guide patients through registration and appointment processes, assist during consultations, and conduct basic assessments. The ideal candidate should have a relevant diploma and strong communication skills, with proficiency in Microsoft Office. A pleasant disposition and the ability to communicate in a second language are advantageous.

Qualifications

• General Diploma, GCE 'O'/'N'/'A' Level or Certificate in Clinic Practice/Healthcare.
• Proficient in Microsoft Office applications.
• Pleasant disposition with good communication skills.

Responsibilities

• Guide patients through online and onsite registration.
• Assist doctors and patients during consultation and conduct basic assessments.
• Ensure patients reach designated service locations.

Skills

Proficient in Microsoft Office applications

Good communication skills

Ability to speak a second language or dialect

Education

General Diploma, GCE 'O'/'N'/'A' Level or equivalent

Job description

Overview

You will perform frontline duties at clinics, guiding patients through online and onsite registration, appointment scheduling and payment matters. You are also expected to assist patients in wayfinding to ensure they reach the designated service locations.

Responsibilities

In addition, you will assist doctors and patients during consultation, conducting basic patient assessments including fall risk questionnaires, height and weight measurements, and blood pressure taking.

Job Requirements

• A general Diploma, GCE 'O'/'N'/'A' Level or Certificate in Clinic Practice/Healthcare (Administrative Support) or its equivalent
• Proficient in Microsoft Office applications
• Pleasant disposition with good communication skills
• Ability to speak a second language or dialect(s) would be an advantage (to liaise with non-English speaking patients)