Tele Sales & Sales Coordinator

K.U.S FORMWORK & SCAFFOLDING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A construction services company in Singapore is seeking a Telemarketer to handle customer account management, solicit new prospects, and develop departmental manuals. The role requires a minimum 'O' Level education and at least 2 years of relevant experience in telemarketing. Fresh graduates are welcome as training will be provided to uphold high personal and professional ethics. Strong organisational skills and a customer service mindset are essential for this position.

Qualifications

• Minimum 2 years' experience in telemarketing or relevant industry.
• Fresh graduates are welcome, training provided.
• High personal and professional ethics at work.
• Ability to plan, organise and prioritise work.
• Experience in construction industry is an advantage.

Responsibilities

• Solicit new prospects through cold calling.
• Maintain customer accounts and bookkeeping.
• Develop and update work manuals.
• Generate project information reports for sales team.
• Complete ad-hoc duties as assigned.

Skills

Telemarketing experience

Customer service mindset

Organisational skills

Team player

Flexibility

Education

Minimum 'O' Level or equivalent

Job description

Job Description:

1. Responsible for soliciting new prospects through cold calling using the customer list and updating internal company sales system activities of customers.
2. Responsible for maintaining customer accounts.
3. Responsible for bookkeeping of customer list activities.
4. Responsible for developing and updating department work manuals.
5. Responsible for generating Project Information Reports for the Sales Team and Management.
6. Any other ad-hoc duties as assigned by the Sales Manager (SM).

Job Qualification:

Education Required:

1. Minimum 2 years’ relevant in telemarketing work or relevant industry.
2. Fresh graduates are welcome to apply, as training will be provided.
3. High personal, professional ethics at work.
4. Ability to plan, organise and prioritise work.
5. A team player, flexible and be readily adaptable to changing conditions and demands.
6. Experience in construction industry will be an added advantage
7. Able to work without supervision, equipped with strong customer service mind set.

Experience Required:

1. Minimum ‘O’ Level or equivalent