Technology Enablement, Change Management Consultant

KPMG SERVICES PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

A leading consulting firm in Singapore is seeking a Change Management professional with over 8 years of experience, specifically in SAP project implementations. The candidate will develop change management strategies to ensure user adoption and smooth transitions. Responsibilities include training program design and stakeholder communication. Ideal candidates possess strong problem-solving skills, critical thinking, and the ability to manage change effectively. This position encourages diversity and offers flexible working arrangements.

Benefits

Flexible working framework

Diverse and inclusive workplace

Qualifications

• Minimum 8+ years of experience with 2-3 full end-to-end SAP project implementations.
• Ability to lead large-scale change initiatives effectively.
• Exceptional verbal and written communication skills.

Responsibilities

• Develop and execute change management strategies for user adoption.
• Support clients through the design of effective change management plans.
• Create training programs and communication materials.

Skills

Change management methodologies

Data analytics

Strong communication skills

Problem-solving abilities

Critical thinking

Collaboration skills

Ability to multitask

Education

Bachelor’s degree in Marketing, Mass Communications, English Literature, Business or a related field

Job description

KPMG has a strong SAP Digital Transformation team in this region, and we are assisting several clients with End-to-End business transformation initiatives enabled by SAP solutions. Our practice is further expanding, and we are currently seeking a Change Management to join our team. You are responsible to develop and execute change management strategies, ensuring smooth user adoption, and addressing potential resistance to change, while collaborating with stakeholders to align initiatives with business objectives. This position is based in Singapore.

The role involves but not limited to:

• Support clients in their transformation journeys through the design and implementation of effective change management strategy and plan to maximize adoption/usage while identify and address/minimize resistance.
• Work with the Training Lead in the creation of training programs and materials, ensuring users are properly educated on the new system. Maintain clear and effective communication throughout the project regarding changes, benefits, and expectations.
• Work with client to develop appropriate communication and engagement plan to support change management strategy and integrate change management activities into the project plan.
• Assess change impact to conduct and track Change Impact Assessment.
• Create communication materials through various format and support the development and delivery of presentations.
• Conduct change surveys and perform result analytics to diagnose survey responses and suggest respective interventions.
• Work with client to develop appropriate training approach and plan to ensure the effectiveness of training delivery.

The ideal candidate should:

• Minimum 8+ years of experience and delivered at least 2-3 full end-to-end project implementation cycle (SAP and Technology implementation is preferred).
• Strong background in applying change management methodologies, with the ability to lead and manage large-scale change initiatives effectively.
• Possess critical thinking, strong listening skill, and strong problem-solving abilities to provide conclusions based on the data findings.
• Exceptional verbal and written communication skills, with the ability to influence and engage stakeholders at all levels.
• Able to multitask, prioritize and deliver in a high-pressure and fast-paced environment.
• Demonstrate a strong understanding of data analytics and statistical modelling.
• Demonstrate a keen interest and aptitude for learning new skill sets and taking on new roles/challenges.
• Team player with strong collaboration skills and the ability to work independently to deliver tasks in a timely manner.
• Self-motivator with proactive and collaborative work style.
• Possess a bachelor’s degree or professional qualification in Marketing, Mass Communications, English Literature, Business, or a related field is preferred.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth.

One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.