Technical Support Engineer(Welcome fresh grad/Experienced)

VISKOU SYSTEM PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology company in Singapore is seeking a Technical Support Specialist to assist the sales team, provide customer support, and conduct product training. The ideal candidate has a diploma or degree in IT or related fields and experience in CCTV and related technologies. Competitive salary and benefits are offered, with immediate availability required.

Benefits

Attractive salary package

Allowance

Qualifications

• Diploma/Degree in a relevant field is required.
• Team player with strong problem-solving skills.
• Experience with CCTV, Door Access and Solar products is advantageous.

Responsibilities

• Assist the sales team with pre-sales inquiries.
• Provide technical support and conduct product testing.
• Conduct training for internal staff and customers.

Skills

Team player

Fast learner

Ability to work independently

Education

Diploma/Degree in Information Technology/Computer Science, Electrical/Electronic or equivalent

Job description

Responsibilities

• Assist the sales team on any pre-sales inquiries
• Provide professional technical support to our customers
• Perform product testings to better understand our products
• Provide trainings to both our internal staffs and our customers
• Carry out professional after-sales support duties such as troubleshooting and warranty claim

Requirements

• Diploma/Degree in n Information Technology/Computer Science, Electrical/Electronic or equivalent;
• Team player, fast learner, and able to work independent;
• Working experience in CCTV, Door Access and Solar products will be advantageous;

Other Information

• 5 days work week (9:00~18:00, Mon~Fri)
• Work location: Bukit Batok
• Attractive salary package + Allowance
• Position availability: Immediately

Interested candidate feel free to WhatsApp at [phone] or email resume to [e-mail]