Technical Service Specialist

ABB Pte. Ltd.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A global technology company in Singapore is seeking a Technical Service Specialist to provide technical support and solve problems in the Electrical industry. The ideal candidate must have a Diploma in Electrical Engineering and at least 3 years of technical experience. Responsibilities include communicating with customers, developing new Service offerings, and identifying sales opportunities. This position offers a chance to work onsite and contribute to significant service growth.

Qualifications

• At least 3 years of technical experience in the Electrical industry.
• Ability to provide technical consulting on Service solutions.
• Experience in identifying new sales opportunities.

Responsibilities

• Execute technical support and solve problems in own area of expertise.
• Communicate with customers and ABB sales teams to ensure needs are understood.
• Determine and market new Service offerings based on customer requirements.

Skills

Technical support

Problem-solving

Stakeholder management

Project management

Education

Diploma in Electrical Engineering or related discipline

Job description

Technical Service Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to Service Team Leader

Your role and responsibilities

In this role, you will have the opportunity to ensure the Service portfolio is delivered effectively according to ABB standard processes and safety guidelines to satisfy customers. Each day, you will execute technical support, act as a specialist, and solve problems in your own area of expertise. You will also showcase your expertise by communicating both with the customer and ABB sales teams proactively to ensure customer needs are understood and business opportunities utilized for service growth.

The work model for the role is: Onsite #LI-Onsite This role is contributing to the Electrification Services Business Division in Singapore. You will be mainly accountable for:

• Providing technical support and solving problems in own expertise area via remote or on-site service in any Service category.
• Determining effective Service applications, equipment, and methods to develop, market, or manufacture new Service offerings to respond to customer requirements cost‑effectively.
• Providing technical consulting on Service solutions to management and customers.
• Identifying new sales opportunities, proactively communicating both with the customer and ABB sales teams to ensure customer needs are understood and business opportunities utilized for service growth.

Qualifications for the role

• Diploma in Electrical Engineering or related discipline
• At least 3 years of technical experience in the Electrical industry
• Stakeholder/Project management experience

More about us

ABB’s Electrification Global Markets organization is responsible for the go-to-market strategy and generating profitable growth for the Electrification Business Area. Our 10,000 strong commercial team represents the portfolio of all Electrification Business Area Divisions in over 100 countries. Our unmatched domain expertise across key industry verticals and channels combined with our truly global footprint makes us able to deliver extraordinary business results, supporting our customers with solutions which address their current needs, whilst considering the future emerging trends such as Urbanization, Digitalization and Shift to Electricity and Sustainable Energy. We value people from different backgrounds.

Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory