Systems Specialist

ST Logistics Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking an Executive/Higher Executive in Applications for Information Technology. The successful candidate will develop system solutions, conduct performance testing, and prepare user training documentation. The role requires liaising with stakeholders to identify and analyze business needs, translating those into functional specifications, and facilitating change management in new systems. Candidates should hold a degree in an IT-related field and have 1-3 years of relevant working experience.

Qualifications

• 1-3 years of working experience.

Responsibilities

• Liaise with stakeholders to identify business needs.
• Conduct in-depth analysis of the business requirements specifications.
• Determine optimal means of meeting needs and requirements.
• Support the development of change management plans.
• Schedule activities to drive deliverables toward meeting project plan.

Education

Degree in any IT related field or Computing Field

Job description

Job Function

Information Technology

Job Summary

The Executive/Higher Executive - Applications (Information Technology) develops and designs system solutions, tests the performance and usability of systems and prepares user training documentation. He/She handles situations which may require broad research of client business processes and requirements, information technology requirements, procedures or problems according to business needs. He/She acts as a liaison between system users and technical staff to address questions and issues.
He/She possesses an analytical mind, and is able to see interconnections with system solutions and usability. He/She adopts a systematic approach in handling ambiguous or complex issues, and actively discusses his perspectives to arrive at effective solutions.

Job Responsibilities/Key Tasks(External)

Identify business needs

• Liaise with stakeholders to identify business needs
• Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions
• Support the development of business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risks

Analyse business processes

• Support the review of existing business processes to identify opportunities
• Develop alternative solutions to streamline processes
• Evaluate the viability and feasibility of possible improvements to processes
• Support the development of recommendations to increase efficiency of processes
• Develop reports and strategic analysis of business processes

Develop technical specification

• Determine optimal means of meeting needs and requirements
• Translate business requirements and user needs into functional specifications
• Collaborate with developers to ensure requirements are incorporated into system design
• Function as the liaison between users and technical staff throughout the solution implementation cycle
• Work with relevant stakeholders on User Acceptance Testing
• Verify that business requirements are incorporated into the design
• Manage risks associated with solution integration

Facilitate change management

• Support the development of change management plans
• Develop technical documentation and training materials
• Conduct user training to facilitate adoption of new systems
• Act as a point of contact for users regarding complex queries

Manage programmes

• Schedule activities to drive deliverables toward meeting the overall project plan
• Work with users, technical staff and management to determine and resolve issues associated with project implementation
• Review work at critical milestones with team leader or sponsor to maintain their commitment and support
• Provide timely and accurate project progress information

Job Requirements

Professional Qualifications & Relevant Experience

• Degree in any IT related field or Computing Field
• 1-3 years of working experience