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System & Application Support Engineer (L2) - Kubernetes / Docker

APBA TG HUMAN RESOURCE PTE. LTD.

Singapore

On-site

SGD 45,000 - 65,000

Full time

Today
Be an early applicant

Job summary

A human resource consultancy in Singapore is seeking an Application Support Engineer. The role involves providing L1/L2 application and system support, troubleshooting issues, and managing incidents. Candidates should have a Diploma/Degree in a relevant field and at least 2 years' experience, along with expertise in Kubernetes, Docker, and scripting. The position offers a dynamic environment supporting key client systems.

Qualifications

  • At least 2 years' experience in application maintenance or system support.
  • Experience with virtualization and cloud orchestration.
  • Proficiency in Linux OS administration.

Responsibilities

  • Provide L1/L2 application and system support.
  • Troubleshoot and resolve system issues.
  • Maintain technical documentation and logs.

Skills

Kubernetes
Docker
Networking basics
Scripting (Bash, Python)

Education

Diploma/Degree in Electrical Engineering or Computer Science

Tools

VMware
Ansible
CloudStack
Job description
Job Duties
  • Provide L1/L2 application and system support, including monitoring CPU, memory, logs, and services.
  • Troubleshoot and resolve system, application, and infrastructure issues to minimize downtime.
  • Perform routine system checks, updates, patching, and backups.
  • Monitor application health, respond to alerts, and escalate issues to L3 teams or vendors as required.
  • Manage incidents and service requests via ticketing system, ensuring timely closure.
  • Assist in system testing, deployment, and post-deployment support.
  • Maintain accurate technical documentation, issue logs, and resolution procedures.
  • Support user access management, system configuration, and security enforcement.
  • Participate in Kubernetes/Docker cluster operations, including log monitoring and troubleshooting.
  • Collaborate with cross-functional teams to ensure system stability, scalability, and compliance.
Job Requirements
  • Diploma/Degree in Electrical Engineering, Computer Science, Communications Engineering, or equivalent.
  • At least 2 years’ experience in application maintenance, system support, or server infrastructure setup.
  • Proficiency with Kubernetes and Docker, including experience in managing application logs.
  • Experience with virtualization platforms (e.g., VMware, Xen, KVM, OpenStack, CloudStack, Azure Stack).
  • Familiarity with cloud orchestration, configuration management, and auto-scaling techniques.
  • Strong knowledge of networking, load balancing (TCP/IP, HTTP, DNS), and WiFi setup.
  • Experience with storage technologies (NAS, SAN, SDS, Ceph file systems such as RBD, CephFS).
  • Hands-on experience with automation/configuration tools (Salt, Chef, Puppet, Ansible).
  • Proficiency in scripting/coding (e.g., Bash, PowerShell, Python, Perl) and Linux OS administration (RedHat, Ubuntu, CentOS).
  • Knowledge of IT security standards (CIS, IM8), policy management, and hardware/server restoration.

To Apply, please kindly email your updated resume to weizhe.teoh@tg-hr.com

Regret to inform that only shortlisted candidates will be notified.

CEI: R25127749

EA License: 14C7275

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