Supply Chain Specialist (Freight Operations)

GMP Technologies; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A logistics service provider in Singapore is looking for a Supply Chain Specialist specializing in Freight Operations. The role involves predominantly air freight operations support, managing shipment issues, and ensuring service performance with 3PL providers. Ideal candidates should have a minimum of 3 years in a similar role and be prepared to offer support during weekends. Effective communication and independence are crucial for success in this role. Shortlisted candidates will be notified.

Qualifications

• Min 3 years work experience in a similar capacity.
• Able to support on weekends during peak periods.
• Comfortable attending meetings with stakeholders.

Responsibilities

• Provide freight operations support, focusing on air freight.
• Resolve shipment issues with 3PL and stakeholders.
• Manage performance of transportation teams and freight providers.

Skills

Air freight operations support

Conflict resolution

Performance management

Professional communication

Job description

Supply Chain Specialist (Freight Operations)

About the job Supply Chain Specialist (Freight Operations)

Job Description:

• Freight operations support (90% air freight, 9% trucking, 1% ocean freight)
• Work with 3PL warehouse, freight providers and/or relevant stakeholders to resolve shipment issues
  • Eg: documentation, cargo damage, discrepancies, etc
• Respond promptly to stakeholders for shipment queries, issues, etc
• Service recovery
  • Containment of escalations and conflict resolution
  • Investigation
• Manage performance of 3PL transportation team and freight providers
  • Ensure agreed service standards and KPIs met
• Enhancement requests (operations and systems)

Job Requirements:

• Min 3 years work experience in similar capacity
• Air freight operations support experience
• Able to support on weekends during peak periods for urgent shipments
• Remote support is possible
• Able to respond professionally in emails, meetings, calls, etc
• Comfortable to attend meetings with 3PL warehouse, freight providers and global stakeholders
• Willing to travel to ALPS if needed for warehouse visit and on quarter end days
• Independent, responsible, resourceful and fast learner with a sense of urgency

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference:QYXWX65V

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

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e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job‑matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation‑wide manpower and skills upgrading initiatives.

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