Supervisor

MAGIC-TOUCH PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading cleaning service provider in Singapore is seeking a supervisor to oversee multiple teams of cleaners across various projects. The role involves training staff, monitoring compliance with cleaning procedures, and ensuring high service quality. The successful candidate will manage work schedules, handle customer feedback, check cleaning equipment, and submit daily reports. Strong leadership skills and operational problem-solving abilities are essential. This position offers a dynamic work environment and potential for career growth.

Responsibilities

• Supervise multiple teams of cleaners in various cleaning projects.
• Train team leaders and cleaners on service standards.
• Assist in planning work schedules and manpower deployment.
• Monitor compliance with cleaning procedures and safety protocols.
• Implement operation plans for improved service quality.
• Interact with customers to handle complaints and feedback.
• Check the condition of cleaning equipment.
• Monitor cleaning material stock levels for re-ordering.
• Solve operational problems and make timely decisions.
• Submit daily cleaning reports.
• Facilitate effective workplace communication.

Job description

• Supervise multiple teams of cleaners in multiple cleaning projects
• Train cleaners and team leaders on service standards and provide help and guidance when necessary
• Assist in planning work schedules and deployment of manpower
• Monitor and follow up on compliance with cleaning procedures, workplace safety and tender specifications
• Implement operation plans to improve work processes and service quality
• Interact and handle complaints and feedback and build relationships with customers
• Check cleaning equipment condition
• Monitor cleaning material stock level and re-order materials when needed
• Solve operational problems and make decisions
• Submit daily cleaning report
• Facilitate effective communication and engagement at the workplace