SUPERVISOR

LE MA DUMPLING PTE. LTD.; Serangoon Garden Circus; On-site; SGD 40,000 - 60,000; Full time

Job summary

A restaurant in Singapore is seeking a candidate with at least 4 years of relevant experience to assist the management team in providing excellent service. Responsibilities include supervising staff, handling customer feedback, and ensuring hygiene standards. The ideal candidate must demonstrate strong leadership skills and have a good understanding of food items. This role offers a dynamic environment with opportunities to enhance customer loyalty and optimize operations.

Qualifications

• Minimum 4 years of relevant experience required.
• Strong public relations and interpersonal skills are essential.
• Must have good product knowledge on food items.

Responsibilities

• Assist the Restaurant Manager and ensure customer satisfaction.
• Supervise and train staff to maintain standards.
• Perform duties related to cashiering and banking.

Skills

Commercial capability to deliver profit

Public relations skills

Interpersonal skills

Strong leadership

Team player

Product knowledge on food items

Hygiene standards

Job description

Job Description

Main Responsibilities

• Report to the Restaurant Manager
• Support and assist the Assistant Manager & Restaurant Manager in running the restaurant
• Constantly obtain customer feedback during operations to ensure satisfaction
• Upsell our products to increase sales as well as to promote PGR membership
• Perform duties like ordering, serving, clearing and setting of tables
• Attend to customer complaints (if any)
• Perform opening and closing duties with a checklists
• Handle cashiering duties in the absent of Cashier
• Assist to do banking duties
• Assist in monitoring labour and F&B costing matters
• Constantly motivate & cultivate a team spirit in the restaurant
• Supervise and train the service staff to Restaurant standards of excellence
• Update GRN and perform e-Procurement
• Assist in bi-monthly stock take
• Adhere to company’s standard operating procedures
• Required to act as Manager on Duty in absence of the Managers
• Any other appropriate duties and responsibilities as assigned

Requirements

• Minimum 4 years of relevant experience
• Demonstrate commercial capability to deliver profit, control costs and build customer loyalty
• Strong public relations & interpersonal skills
• Have good product knowledge on food items
• A strong leader & team player
• Strict sense of hygiene and safety standard