Student Services Officer | 5 Days - Up to $3.5k (0580)

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A private educational institution in Singapore seeks a qualified individual to manage student assessments and advise on academic matters. This role involves overseeing examination logistics, ensuring compliance with academic regulations, and providing support to students. Candidates should have a degree or diploma in Business Administration and proficiency in Microsoft Office, with relevant experience preferred. The position offers a salary range of $3000 - $3500 and requires working from Haw Par Villa, Monday to Friday.

Qualifications

• Degree or diploma in a relevant discipline.
• Proficiency in Microsoft Office and experience with student information systems are preferred.

Responsibilities

• Maintain knowledge of examination systems and oversee assessment logistics.
• Advise students on course requirements and manage academic requests.
• Organise the marking process and ensure timely feedback to students.
• Ensure student academic progress aligns with regulations and assist with board meetings.
• Perform ad-hoc tasks as assigned by management.

Skills

Proficiency in Microsoft Office

Experience in student information systems

Education

Degree/ Diploma in Business Administration

Job description

Working Time: Monday to Friday, 8.30am – 6pm
Working Location: Haw Par Villa (Nearest MRT)
Salary: $3000 - $3500

Key Responsibilities

• Assessments and Progressions: Maintain up-to-date knowledge of examination systems, policies, and procedures. Oversee the organisation, scheduling, and security of assessments and exams, ensuring appropriate provisions for students with special requirements. Create progressive assessment schedules and coordinate invigilators and exam logistics.
• Student Management: Advise students on course requirements and academic and assessment matters, and manage requests for paper reviews, deferred assessments, and extensions. Handle cases of appeals, and academic misconduct and provide support to students at risk by referring them to appropriate academic resources.
• Marking and Moderation: Organise and monitor the marking process, ensuring timely distribution of feedback and results release to students. Manage assessment moderation in accordance with partner policies and coordinate the release of results within deadlines.
• University Procedures: Ensure student academic progress complies with regulations. Assist in preparing and attending Board of Examiners meetings and produce necessary reports.
• Other Duties: Perform ad-hoc tasks assigned by the Senior Manager (Academic), contributing to the overall functioning of the Office of Pro Vice-Chancellor.

Qualifications

• Degree/ Diploma in Business Administration / relevant discipline
• Proficiency in Microsoft Office and preferably with experience in student information systems or customer relationship management tools.
• On Job Training provided