Strategic Ops Lead: Patient & General Services

Singapore National Eye Centre; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A healthcare institution in Singapore is seeking a Senior Manager / Manager for Support and Patient Operations in their General Services Department. The role involves leading teams to ensure operational readiness and service excellence, developing operational policies, and driving service improvements. Candidates should have substantial experience in healthcare operations and strong leadership abilities.

Qualifications

• At least 6 years of relevant experience, with 2 years in a managerial capacity in hospital or healthcare operations.
• Proven ability to manage multiple service lines and stakeholders.
• Demonstrated commitment to operational excellence and continuous improvement.

Responsibilities

• Oversee transport, staff support, and patient services to ensure operational readiness.
• Lead and manage in-house teams and outsourced partners.
• Establish operational policies and performance standards.

Skills

Leadership

Planning

Organizational skills

Analytical skills

Problem-solving

Communication

Education

Degree in any discipline

Job description

A healthcare institution in Singapore is seeking a Senior Manager / Manager for Support and Patient Operations in their General Services Department. The role involves leading teams to ensure operational readiness and service excellence, developing operational policies, and driving service improvements. Candidates should have substantial experience in healthcare operations and strong leadership abilities.