Store Supervisor

GENKI SUSHI SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading dining establishment in Singapore is seeking a Supervisor to oversee day-to-day store operations. The ideal candidate will manage daily workflows, lead and motivate Crew members, and ensure exceptional customer service within the food and beverage industry. Applicants should have at least one year of relevant experience and possess strong leadership and communication skills. Benefits include family care leave, birthday leave, and a completion bonus.

Benefits

Family Care Leave

Birthday Leave

Completion bonus $1,000

AWS +Variable Sales Incentive - $200

Staff discount

Medical & Dental Benefits

Qualifications

• At least 1 year of experience in a supervisory role in the food and beverage industry.
• Ability to work efficiently under pressure in a fast-paced environment.
• Proactive approach to problem-solving and staff development.

Responsibilities

• Manage daily store operations to ensure an efficient workflow.
• Lead, train, and motivate Crew members to meet standards.
• Ensure compliance with food safety and hygiene regulations.

Skills

Customer-centric approach

Leadership skills

Strong communication

Knowledge of food safety practices

Job description

The Supervisor is responsible for overseeing the day-to-day operations of the store, ensuring smooth and efficient service delivery while maintaining high standards of quality, hygiene, and customer satisfaction.

Key Responsibilities

• Manage daily store operations to ensure a seamless and efficient workflow.
• Lead, train, and motivate a team of Crew members to meet company standards.
• Oversee food and beverage preparation processes, ensuring that quality and safety standards are consistently met.
• Deliver exceptional customer service, addressing customer inquiries and concerns promptly and professionally.
• Handle customer feedback and resolve issues in a timely and effective manner.
• Ensure compliance with food safety, hygiene, and sanitation regulations in line with statutory guidelines.
• Enforce adherence to company policies, procedures, and operational standards.
• Supervise and monitor the performance of staff, providing guidance and support to enhance team effectiveness.

Job Requirements

• At least 1 year of working experience in a similar role within the food and beverage industry (experience in Japanese cuisine will be an added advantage).
• Quality-driven with a strong customer-centric approach.
• Ability to thrive and maintain focus in a fast-paced environment.

Qualifications and Skills

• Proven experience in food and beverage operations, ideally in a supervisory role.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• In-depth knowledge of food safety and sanitation practices.Ability to work efficiently under pressure in a fast-paced environment.
• A proactive approach to problem-solving and staff development.

Benefits

• Family Care Leave
• Birthday Leave
• Completion bonus $1,000*
• AWS +Variable Sales Incentive - $200
• Staff discount
• Medical & Dental Benefits

*Terms & Conditions Applies.