Store Manager

MAA SPORTS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading retail brand in performance footwear is looking for an experienced Store Manager in Singapore. This role requires outstanding customer service abilities and proven management skills, as you will drive sales performance and lead a passionate team. The ideal candidate will have at least 2 years of experience in retail, solid computer skills, and a bubbly character to engage effectively with customers and team members. Enjoy perks like commission, medical coverage, and career growth opportunities.

Benefits

Commission and incentives

Medical coverage

Employee discount

Career growth

5 working days & 2 days off per week

Qualifications

• 2+ years of experience in retail sales, preferably in a supervisory role.
• Strong computer skills including knowledge of Microsoft Excel and Words.
• Ability to work independently and with a team.

Responsibilities

• Manage store sales performance and coordinate promotional activities.
• Establish weekly sales objectives and manage staff schedules.
• Ensure highest level of customer service in-store.

Skills

Customer service

Sales performance management

Team leadership

Communication

Microsoft Excel

Education

Primary / Secondary School / 'O' Level

Higher Secondary / 'A' Level / Pre-U

Diploma / Advanced / Higher / Graduate Diploma

Job description

Job description

Are you passionate about fitness and outdoor adventures? Do you thrive in a dynamic retail environment? HOKA, a leading brand in performance footwear, is seeking a Sore Manager to join our team! If you're enthusiastic, customer-oriented, and eager to be part of a growing brand, we want to hear from you.

As a Store Manager at Hoka, you will be the face of our brand, providing exceptional customer service and creating memorable shopping experiences for our customers. Your responsibilities will include:

• To manage store sales performance, coordinate in-store promotional activity, managing store operation, recruitment and team building.
• Establish weekly sales objectives for the store and personnel.
• Work with Sales & Operation Manager to achieve sales goals through key metric (cost reduction percentage (CR%), average dollar sales (ADS), items-per-transaction (IPT)) and ensuring the highest level of customer service is provided in the store.
• To manage staff monthly duty roster and time sheet. Planning and execution in shift schedules.
• To manage and control staff cost and shrinkage goals within the store.
• Drive and lead all personnel to practice professional salesmanship within the guidelines of Converse to achieve optimum sales and to provide the highest level of customer satisfaction.
• To assign team Return on Sales (ROS) functions for each section within the store to maximize sales performance.
• Ensure store present merchandise in a manner that will maximize sales that are reflective of Converse Visual Merchandising direction.

Requirements

• Candidate must possess at least Primary / Secondary School / "O" Level, Higher Secondary / "A" Level / Pre-U, Diploma / Advanced / Higher / Graduate Diploma in any field.
• Enjoy doing sports would be advantage
• Required language: English to be able to communicate with customers
• At least 2 Year(s) of working experience in the related field is required for this position or a Supervisor position
• Preferably Non-Executive specialized in Sales - Retail/General or equivalent.
• Strong computer skills including knowledge of Microsoft Excel and Words.
• Self-motivated and able to work independently with strong follow-through capabilities.
• Resourceful, meticulous and able to work effectively under pressure.
• Bubbly character and can communicate well with team members and customers

Benefits

• Commission and incentives
• Medical coverage
• Employee discount
• Career growth
• 5 working days & 2 days off per week

Job summary

Join the HOKA team and be a part of a brand that is dedicated to helping people reach their fitness goals with innovative & high-performance footwear.

Key selling points

• Commission and incentives
• Career growth
• Medical coverage & Employee discount