Store Manager / Deputy Store Manager

ZHONG ZHENG INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading retail firm in Singapore is seeking a Store Manager/Deputy Store Manager to oversee daily operations, achieve sales targets, and lead a high-performing team. The ideal candidate has at least 2 years of management experience in the health and wellness industry or high-end retail sales. Responsibilities include enhancing customer satisfaction and executing marketing strategies. This position offers a salary of $3000-$4000 along with attendance and sales incentives.

Benefits

Attendance Allowance

Sales Incentive

Quarterly/Annual Incentives

Qualifications

• Minimum 2 years of management experience.
• Capability to lead and motivate a team.

Responsibilities

• Overall daily operations of the retail store.
• Achieve company-set sales targets.
• Supervise, train, and mentor store staff.
• Build and maintain relationships with key customers.
• Execute marketing campaigns and promotions.
• Contribute to business development.

Skills

Management experience in health and wellness industry

Sales skills

Customer service

Education

N-level/O-level

Job description

Overview

Store Manager / Deputy Store Manager

Working Days: 5 days (need work on weekends/ Public Holidays)

Location: Ang Mo Kio Hub // NEX // Plaza Sing

Salary: $3000-$4000

Others: Attendance Allowance + Sales Incentive + Quarterly/Annual Incentives

Qualifications

Requirement:

• Possess N-level/ O-level
• At least 2 year of management experience in the health and wellness industry/ retail sales or high-end/luxury product sales

Responsibilities

1. Store Operations
   • Responsible for the overall daily operations of the retail store, including but not limited to product sales, customer service, product display and merchandising, stock control, cash management, and administrative record-keeping.
2. Sales Targets
   • Lead the store team to achieve company-set sales targets on a yearly, quarterly, and monthly basis. Monitor performance, allocate tasks, and implement action plans to ensure goals are consistently met or exceeded.
3. Team Leadership
   • Supervise, train, mentor, and motivate store staff to deliver high-quality service and sales performance. Build a high-performing team and develop future leadership talent.
4. Customer Management
   • Build and maintain relationships with key clients, VIPs, and corporate customers. Ensure customer satisfaction by handling feedback and complaints effectively, and drive customer loyalty and repeat purchases.
5. Marketing & Promotions
   • Execute company marketing campaigns and in-store promotions. Collect feedback from customers and staff to improve sales strategies. Contribute to planning and implementing initiatives to increase footfall and sales revenue.
6. Additional Responsibilities
   • a. Provide tailored recommendations of wellness products to suit customer needs.
   • b. Support and guide new team members to improve their sales and customer service skills.
   • c. Contribute actively to business development by identifying new market channels, planning sales activities, increasing store revenue, improving customer retention, and enhancing the average transaction value.