Store Manager / Deputy Store Manager

-; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading retail company in Singapore seeks a Store Manager/Deputy Store Manager to oversee store operations and lead a high-performing team. You will manage daily operations, achieve sales targets, and ensure customer satisfaction while implementing marketing strategies. Ideal candidates should have N-level/O-level qualifications and at least 2 years of management experience in the health and wellness or retail sales sector. The role offers an attractive compensation package of $3000-$4000, plus various incentives.

Benefits

Attendance Allowance

Sales Incentive

Quarterly/Annual Incentives

Qualifications

• Must possess N-level/O-level qualifications.
• At least 2 years of management experience in related fields.

Responsibilities

• Oversee daily operations of the retail store.
• Lead the team to achieve sales targets.
• Provide supervision and training to staff.
• Build relationships with key clients and ensure customer satisfaction.
• Execute marketing campaigns and promotions.
• Support business development initiatives.

Skills

Management in health and wellness or retail sales

Sales performance monitoring

Customer relationship management

Leadership and mentoring

Education

N-level/O-level

Job description

Store Manager / Deputy Store Manager

Working Days: 5 days (need work on weekends/ Public Holidays)

Location: Ang Mo Kio Hub // NEX // Plaza Sing

Salary: $3000-$4000

Others: Attendance Allowance + Sales Incentive + Quarterly/Annual Incentives

Requirement:

• Possess N-level/ O-level
• At least 2 year of management experience in the health and wellness industry/ retail sales or high-end/luxury product sales

Job Scope:

1. Store Operations
   Responsible for the overall daily operations of the retail store, including but not limited to product sales, customer service, product display and merchandising, stock control, cash management, and administrative record-keeping.
2. Sales Targets
   Lead the store team to achieve company-set sales targets on a yearly, quarterly, and monthly basis. Monitor performance, allocate tasks, and implement action plans to ensure goals are consistently met or exceeded.
3. Team Leadership
   Supervise, train, mentor, and motivate store staff to deliver high-quality service and sales performance. Build a high-performing team and develop future leadership talent.
4. Customer Management
   Build and maintain relationships with key clients, VIPs, and corporate customers. Ensure customer satisfaction by handling feedback and complaints effectively, and drive customer loyalty and repeat purchases.
5. Marketing & Promotions
   Execute company marketing campaigns and in-store promotions. Collect feedback from customers and staff to improve sales strategies. Contribute to planning and implementing initiatives to increase footfall and sales revenue.
6. Additional Responsibilities
   a. Provide tailored recommendations of wellness products to suit customer needs.
   b. Support and guide new team members to improve their sales and customer service skills.
   c. Contribute actively to business development by identifying new market channels, planning sales activities, increasing store revenue, improving customer retention, and enhancing the average transaction value.