Store Manager at Plain Vanilla Bakery Singapore

Itlearn360; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A retail and F&B company is seeking a Store Manager in Singapore. The successful candidate will oversee revenue targets, manage inventory, and lead store staff. Applicants should have over three years of experience in the F&B or retail sectors, with strong leadership and communication skills. A genuine passion for coffee or food is preferred.

Qualifications

• Over 3 years of work experience in F&B or retail industries, including at least 1 year in managerial role.
• Professional-level English proficiency required.
• A strong work ethic and genuine passion for coffee, food, or baking.

Responsibilities

• Achieve the store's revenue, cost, and profit targets.
• Monitor inventory performance and manage stock planning.
• Oversee daily management and supervision of store staff.

Skills

Proficient in office software

Leadership skills

Decision-making skills

Communication skills

Planning skills

Execution skills

Interpersonal skills

Education

Bachelor's degree or above

Job description

Responsibilities

• Responsible for achieving the store’s annual, quarterly, and monthly revenue, cost, and profit targets.
• Monitor inventory performance, including cost control, loss tracking, and discrepancy resolution.
• Lead stock planning and order review: validate material usage forecasts, order schedules, and vendor alignment.
• Ensure SOPs for inventory and asset management are implemented, maintained, and improved across the store.
• Oversee asset and material safeguarding, ensuring equipment, tools, and supplies are used and maintained responsibly.
• Assist in implementing the company's brand activities and promoting its business philosophy and corporate culture.
• Responsible for managing relationships with customers, landlords, and store staff, handling customer complaints and feedback properly to enhance customer satisfaction.
• Responsible for store venue renting and collaboration with external corporations and partnerships related to the store.
• Responsible for daily management and supervision of store staff, including training, on-the-job guidance, performance evaluation, and personal development.
• Responsible for analysing store operation data to improve and increase store revenue.
• Review and analyse regular customer behaviour from loyalty program data to suggest local store strategies and improve retention and satisfaction.
• Responsible for improving work procedures and rules for each position within the store and updating documentation of guidelines and SOPs.
• Complete other tasks assigned by management.

Requirements

• Education Level: Bachelor's degree or above.
• More than 3 years of work experience in F&B or retail industries, including at least 1 year in a managerial role.
• Skills: Proficient in office software, including slide presentations, documentation, basic Excel analysis, and professional-level English proficiency.
• Strong leadership, decision-making, interpersonal, communication, planning, and execution skills.
• A proactive drive to learn.
• Genuine passion for coffee, food, or baking.
• A strong work ethic.