Store Manager and Sales

HAFLONG TEA PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A luxury tea retailer in Singapore seeks a Store Salesperson to deliver exceptional customer service and promote curated tea offerings. The ideal candidate will be passionate about tea, have polished communication skills, and a strong retail background. Key responsibilities include engaging guests, managing POS operations, and maintaining store aesthetics. Training and growth opportunities are provided, along with staff discounts on all products.

Benefits

Training in tea knowledge

Opportunity to grow within brand

Staff discounts

Support for events

Qualifications

• Prior experience in luxury retail or hospitality preferred.
• Comfortable working in a small team.
• Fluent in English; other languages a plus.

Responsibilities

• Greet and engage guests with warmth.
• Provide knowledgeable recommendations.
• Manage daily POS operations.
• Maintain store cleanliness.

Skills

Passion for tea and natural products

Polished communication skills

Detail-oriented

Storytelling ability

Job description

Location: Mett Singapore,Fort Canning , A luxury hotel
Employment Type: Full-Time

About Vanya by Haflong Tea

Vanya is a luxury tea and botanical boutique that celebrates the art of ritual, serenity, and natural elegance. Rooted in wild leaves and serene sips, Vanya offers premium teas, edible botanicals, and refined sensory experiences.

Role Summary

The Store Salesperson plays a key front-facing role, delivering exceptional guest service and promoting the curated tea and botanical offerings. As a brand ambassador, you will embody grace, product knowledge, and hospitality, ensuring each guest feels welcomed and inspired.

Key Responsibilities

• Greet and engage guests with warmth and professionalism
• Provide knowledgeable recommendations on teas, edible botanicals, and gift sets
• Offer tastings or guide customers through sensory experiences (where applicable)
• Upsell premium products and promote current collections
• Ensure merchandise is displayed beautifully and replenished as needed
• Manage daily POS operations including billing, packaging, and handling payments
• Maintain store cleanliness and uphold brand aesthetics
• Assist with stocktaking, inventory checks, and basic administrative tasks
• Contribute to a calm, serene in-store environment that reflects the Vanya brand ethos

Ideal Candidate

• Passionate about tea, natural products, and refined retail experiences
• Polished communication skills with a warm, calm demeanor
• Prior experience in luxury retail, boutique hospitality, or tea service preferred
• Detail-oriented with a strong sense of aesthetics and personal presentation
• Enjoys storytelling and creating meaningful guest interactions
• Comfortable working in a small team and adaptable to dynamic retail hours
• Fluent in English; other language skills a plus.

Working Hours

• 5–6 days per week

Perks and Opportunity

• Training in tea knowledge, brand rituals, and sensory storytelling
• Opportunity to grow within a fast-evolving luxury wellness brand
• Staff discounts on all Vanya products
• Potential to support events and off-site showcases