Store Manager

Xiaomi Technology; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading technology firm in Singapore is looking for a dedicated Customer Service Manager to enhance customer experiences and drive sales in the store. The ideal candidate will have over 5 years of experience in retail or sales, strong leadership skills, and the ability to work flexibly across weekends and holidays. Responsibilities include assisting with inquiries, sales reporting, and motivating staff. Knowledge of electronics and retail systems is preferred. This role offers a vibrant work environment with opportunities for growth.

Qualifications

• Minimum 5 years in retail or sales required.
• Familiarity with electronics products and retail POS systems needed.
• Customer-focused, team player, adaptable, and willing to learn.

Responsibilities

• Assist with inquiries, complaints, and product knowledge.
• Support upselling, cross-selling, stock monitoring, and restocking.
• Help with store operations like opening/closing and cash handling.
• Assist with staff training and motivate team performance.
• Track sales and generate performance reports.
• Ensure policy adherence and assist with store promotions.

Skills

Strong communication

Sales

Leadership

Problem-solving

Basic math

Organizational abilities

Education

High School Diploma or equivalent experience

Job description

Job Description

Customer Service: Assisting with inquiries, complaints, and product knowledge.

Sales & Inventory: Supporting upselling, cross-selling, stock monitoring, and restocking.

Store Operations: Helping with opening/closing, cash handling, and maintaining store organization.

Staff Supervision: Assisting with staff training and motivating team performance.

Sales Reporting: Tracking sales and generating performance reports.

Compliance & Marketing: Ensuring policy adherence and assisting with store promo.

Requirements

Education: High School Diploma. if otherwise, with extensive relevant experience

Experience: minimum 5 years in retail or sales;

Skills: Strong communication, sales, leadership, problem-solving, basic math, and organizational abilities.

Technical Knowledge: Familiarity with electronics products and retail POS systems.

Personality: Customer-focused, team player, adaptable, and willing to learn.

Availability: Flexibility to work weekends, holidays, and shifts.