Store Assistant

FN SERVICES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading retail company in Singapore is seeking an enthusiastic Store Assistant to enhance store operations. The role involves assisting customers, achieving sales targets, and ensuring a well-stocked and visually appealing store. Ideal candidates will have previous retail experience, strong organizational and communication skills, and excel in customer service. This position requires the ability to work under pressure and maintain a flexible schedule during store hours.

Qualifications

• Proven retail sales experience required.
• Ability to stand for extended periods essential.
• Must work well in a fast-paced environment.

Responsibilities

• Assist customers in identifying and purchasing items.
• Drive sales targets while meeting individual goals.
• Maintain store conditions and merchandising standards.

Skills

Customer service skills

Sales expertise

Effective communication skills

Organizational skills

Detail-oriented

Education

High school diploma or GED

Tools

Point of Sale (POS) software

Job description

Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in nating our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays.

The ideal candidate will have a desire to provide excellent customer service and increase sales.

Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction.

Their day-to-day duties include:

• Assists in achieving store recruiting goals
• Run Cash Register
• Drive the achievement of the store’s sale targets while also meeting individual sales goals
• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy
• Monitor proper use and ensure the quality of data in the sales staff’s client books, working with sales staff to propose action plans
• Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken
• Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner
• Identifies performance issues and policy violations according to company policy and partners with the Store Manager
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well ASD of Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.
• Previous specialty retail management experience, preferably in the outdoor industry
• Retail background preferred-previous management experience
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).