Storage Reorganization and eDiscovery L2 Engineer

NTT Ltd; Singapore; On-site; SGD 77,000 - 104,000; Full time

Job summary

A global technology services provider is seeking a Storage Reorganization & eDiscovery L2 Engineer (with German) to provide operational support in Singapore. The role includes coordinating reorganization activities, ensuring compliance with legal standards, and maintaining thorough documentation. The ideal candidate will possess strong knowledge of Windows File Services, ITIL awareness, and excellent communication skills in both German and English. A Bachelor's degree in IT or equivalent experience is required, along with an ITIL v4 Foundation certification. This position offers a dynamic work environment that supports personal and professional growth.

Qualifications

• Strong understanding of Windows File Services and delegated rights.
• Basic knowledge of CIFS/SMB protocols.
• Proven ability to maintain audit-ready documentation.

Responsibilities

• Provide operational support for reorganization activities.
• Process eDiscovery requests complying with legal standards.
• Maintain documentation for all activities.

Skills

Windows File Services structure

Active Directory

CIFS/SMB protocols

ITIL awareness

Excellent communication in German and English

Attention to detail

Education

Bachelor’s degree in IT or equivalent experience

ITIL v4 Foundation certification

Tools

ITSM tools (e.g., ServiceNow)

Job description

Location: Constanta, RO

This job is associated with 2 categories. See all

Req ID: 353249

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Storage Reorganization & eDiscovery L2 Engineer (with German) to join our team in Constanta, Constanța (RO-CT), Romania (RO).

Key Roles & Responsibilities

• Provides operational support for reorganization activities (file share restructuring, rights adjustments) and eDiscovery requests within Windows File Services and NAS environments.
• Ensures timely execution of approved changes, compliance with governance standards, and accurate documentation.
• Coordinates with technical teams for execution and collaborates with CSI for process improvements.
• Execute approved reorganization tasks (e.g., restructuring file shares, updating permissions) following defined runbooks.
• Process eDiscovery requests by locating, extracting, and delivering data in compliance with legal and security requirements.
• Maintain audit-ready documentation for all activities, including evidence of execution and approvals.
• Communicate effectively with stakeholders in German and English for request clarification and status updates.
• Coordinate with IN technical teams (Storage and Application) for execution of complex changes.
• Identify process improvement opportunities and elevate to the CSI team.
• Ensure adherence to ITIL processes for Incident, Request, and Change Management.
• Validate changes post-implementation and raise issues as needed.

Knowledge Skills & Attributes

• Strong understanding of Windows File Services structure and delegated rights.
• Familiarity with Active Directory and NAS concepts.
• Basic knowledge of CIFS/SMB protocols.
• Process & Compliance: ITIL awareness (Incident, Request, Change).
• Excellent communication skills in German and English.
• High attention to detail and ability to work under SLA-driven timelines.
• Ability to follow structured processes and to raise issues effectively.
• Bachelor’s degree in IT or equivalent experience.
• Mandatory: ITIL v4 Foundation.
• Familiarity with ITSM tools (e.g., ServiceNow).
• Proven ability to maintain audit-ready documentation and to follow structured workflows.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries.

NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites to provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements may change based on client requirements. For employees near an NTT DATA office or client site, in‑office attendance may be required for meetings or events, depending on business needs. NTT DATA is committed to staying flexible and meeting the evolving needs of both our clients and employees.

NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact‑us form at https://us.nttdata.com/en/contact-us.

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