Sr. Manager Quality Management

Vertiv Co; Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

A leading technology company in Singapore seeks an experienced Quality Manager to oversee quality assurance functions and champion best practices. The candidate should possess over 10 years in quality management, including 5 years in leadership roles. Responsibilities include leading a team, developing and implementing quality systems, and driving continuous improvement initiatives to enhance product quality. Excellent communication and analytical skills are required. This role involves travel of approximately 20%.

Qualifications

• Minimum of 10 years of experience in quality, with at least 5 years in a leadership role.
• Proven track record in developing quality management systems in a manufacturing environment.
• Strong knowledge of quality assurance principles and tools.

Responsibilities

• Serve as the primary point of contact for quality-related inquiries.
• Lead a team of quality assurance professionals.
• Drive continuous improvement initiatives to enhance quality.

Skills

Quality management systems

Leadership

Communication

Statistical analysis

Problem-solving

Continuous improvement

Education

BA, BS or equivalent experience

Advanced degree preferred

Tools

Six Sigma certification

Lean certification

ASQ certification

Job description

RESPONSIBILITIES

• Serve as the primary point of contact for quality-related inquiries from customers and other stakeholders.
• Participate in development and deployment of Global Quality standards, ensure deployment within region of responsibility.
• Develop and implement comprehensive quality management system best practices to ensure compliance with industry standards and customers’ expectations.
• Establish and maintain quality control processes and procedures for all aspects of product/service development, manufacturing, and delivery.
• Lead a team of quality assurance professionals, providing guidance, training, and support to ensure effective execution of quality assurance activities.
• Collaborate with cross-functional teams, including manufacturing, engineering, and service, to identify quality issues and implement corrective and preventive actions.
• Conduct regular audits and assessments of quality management systems and processes to identify areas for improvement and ensure compliance with regulatory requirements.
• Develop, maintain, and analyze quality data and metrics to track performance trends, identify root causes of quality issues, and develop strategies for improvement.
• Drive continuous improvement initiatives to enhance product/service quality, reduce defects, and improve customer satisfaction.
• Champion a culture of quality excellence throughout the organization, fostering collaboration, accountability, and a commitment to continuous quality improvement.
• Report out status of KPIs within region and corrective action plans in various meetings, including Quality Quarterly Business Reviews to the Executive Leadership Team.

QUALIFICATIONS

• BA, BS or equivalent experience in related field; advanced degree preferred.
• Minimum of 10 years of experience in quality, or a related field, with at least 5 years in a leadership or managerial role.
• Proven track record of developing and implementing quality management systems and processes in a manufacturing or production environment.
• Strong knowledge of quality assurance principles, methodologies, and tools, including statistical analysis, root cause analysis, and risk management.
• Experience leading cross-functional teams and driving continuous improvement initiatives.
• Excellent communication, leadership, and people skills, with the ability to influence and collaborate effectively at all levels of the organization.
• Strong analytical and problem-solving skills, with the ability to analyze complex data, identify trends and patterns, and develop effective solutions.
• Certification in quality management (e.g., Six Sigma, Lean, ASQ) is a plus.

PHYSICAL REQUIREMENTS

• No Special Physical Requirements

ENVIRONMENTAL DEMANDS

• No Specific Environmental Demands

TRAVEL TIME REQUIRED

• Travel required, approximately 20%.