Sports Retail Athletics

Recruit Express Pte Ltd.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking a Retail Associate for a sports retail environment. The ideal candidate will have 1-2 years of experience in customer service within the retail sector, preferably in apparel or footwear. Responsibilities include achieving sales goals, providing a high standard of customer experience, and participating in training programs. Candidates must be able to work non-traditional hours including weekends and holidays.

Qualifications

• 1 - 2 years of experience in a retail environment, preferably apparel or footwear.
• Proven ability to exceed sales goals and provide high levels of customer service.

Responsibilities

• Ensure individual performance meets sales and profitability goals.
• Provide high standards of customer experience per Brand Values.
• Complete all required training programs.
• Participate in Loss Prevention education and compliance.

Skills

Customer service orientation

Sales achievement

Effective communication

Job description

Sports Retail Athletics #Perm #NJH

Singapore | Posted: Oct 15, 2025

Responsibilities

• Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
• Provide consistently high standards of customer experience within the Store in accordance with the Brand Values and service standards.
• Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
• Attend and participate in Loss Prevention education, training and awareness programs.
• Responsible for Loss Prevention and Operational compliance within store.
• Communicate merchandise opportunities to Store Management team.
• Participate in new store openings and/or store closings; travel may be required.
• Responsible for execution and processing of both incoming and outgoing merchandise.
• Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds company's standards.
• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

Qualifications

• 1 - 2 years’ experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record
• Proven ability to exceed sales goals, (previous work in a commission based position preferable), demonstrated ability to provide high levels of customer service, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups