Splunk Maintenance Engineer

WSH EXPERTS PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading IT services company in Singapore seeks an experienced individual for a crucial role involving the maintenance and monitoring of Splunk infrastructure. Responsibilities include ensuring system uptime, troubleshooting issues, and deploying system changes. Ideal candidates would have experience working with Splunk systems and relevant certifications, demonstrating their expertise in managing and optimizing Splunk services in a dynamic environment.

Qualifications

• Experience working on Splunk system.
• Possess Splunk Enterprise Certified Admin certifications or equivalent.

Responsibilities

• Perform checks and troubleshoot Splunk services to ensure uptime.
• Maintain and monitor Splunk infrastructure.
• Investigate problems and provide assistance.
• Monitor security advisories and system changes.

Skills

Splunk system experience

Troubleshooting

System monitoring

Education

Splunk Enterprise Certified Admin certification

Job description

Responsibilities

System Operations

• Perform checks and troubleshoot, if necessary, to ensure the Splunk services are running as intended for all environments.
• Maintain and monitor Splunk infrastructure (Search Heads, Indexers, Forwarders, Deployment Server, Cluster Master, etc.).
• Ensure uptime and system health via monitoring, tuning, and log analysis (including introspection, metrics logs).
• Perform checks and troubleshoot, if necessary, to ensure that the Splunk forwarders are working and can pipe logs back to Splunk systems.
• Ensure Splunk supports threat detection, auditing, and incident response use cases.

Problem Resolution

• Investigate problems and provide assistance to triage issues.
• Track and report issues, support cases and incident resolutions on a weekly basis.

System Monitoring & System changes

• Monitor security advisory, new releases, notifications and maintenance expiry dates for all software used in the system and assess the impact, if any.
• Deploy and test system changes in the non-production environments when required.

Requirements

• Experience working on Splunk system.
• Possess Splunk Enterprise Certified Admin certifications or equivalent.