Spa Receptionist

QUEEN DE FEET PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local spa company in Singapore is seeking a professional to maximize revenue, support guest relations, and promote products effectively. Key responsibilities include managing scheduling, conducting spa tours, and responding to guest inquiries. Candidates must demonstrate strong communication skills and a commitment to exceptional service. The position offers a salary of $3000.

Responsibilities

• Maximising revenue through effective scheduling and yield management.
• Maintain treatment and retail knowledge to describe benefits and prices.
• Recommend products and ensure sales are closed on recommendations.
• Act as an Ambassador for the spa to ensure guest relations.
• Conduct spa tours for guests and VIPs, updating guest profiles.
• Respond promptly to inquiries and maintain reception area's cleanliness.
• Ensure adequate supplies of public information material.

Job description

Responsibilities

• Maximising the revenue in the spa through effective scheduling, yield management and sale.
• Maintain sound treatment and retail knowledge with the ability to accurately describe benefits and prices
• Actively recommend products and provide further consultation to guests to ensure that sales are closed on product recommendation made by the therapists
• Acts as an Ambassador for the spa to ensure outstanding guest relations by the brand protocols and genuine care and attention to detail
• Conduct spa tours for all guests, including VIPs and prospective members. Consistently record guest preferences, accurately updating guest profiles and communicating any relevant information to colleagues
• Respond to all guest enquiries promptly and efficiently. Maintain cleanliness, presentation and organisation of the reception area
• Ensure that adequate supplies of all public information material are available and in immaculate condition

Salary: $3000

Interested can contact 8670 8670