Spa Concierge & Guest Experience

The Ritz-Carlton; Remote; SGD 25,000 - 35,000; Full time

Job summary

A luxury hotel in Singapore seeks a dedicated Spa Receptionist to manage guest scheduling, promote spa services, and ensure an exceptional customer experience. Candidates should possess strong communication skills and a high school diploma. Responsibilities include handling reservations, greeting guests, and maintaining a professional environment. This role offers an opportunity to work in a prestigious hotel known for its excellence in hospitality and high standards of service.

Benefits

Employee discounts

Training opportunities

Health benefits

Qualifications

• Familiarity with spa reservation systems.
• Ability to perform reception duties like check-in and billing.
• Experience in customer service.

Responsibilities

• Schedule spa services and confirm bookings with guests.
• Promote and sell spa services.
• Maintain cleanliness of the spa and fitness areas.

Skills

Customer service

Communication

Spa knowledge

Education

High school diploma or G.E.D. equivalent

Job description

A luxury hotel in Singapore seeks a dedicated Spa Receptionist to manage guest scheduling, promote spa services, and ensure an exceptional customer experience. Candidates should possess strong communication skills and a high school diploma. Responsibilities include handling reservations, greeting guests, and maintaining a professional environment. This role offers an opportunity to work in a prestigious hotel known for its excellence in hospitality and high standards of service.