Sommelier / Wine Service Associate

PIVENE PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A prominent establishment in Singapore seeks a passionate Sommelier/Wine Service Associate. The role focuses on creating memorable guest experiences through wine knowledge and exceptional service. Responsibilities include engaging customers, recommending wines, and supporting events. Ideal candidates have a positive attitude, good communication skills, and a willingness to learn. Previous experience in the F&B sector is preferred but not required.

Qualifications

• Interest or basic knowledge in wine, service, and hospitality.
• Positive attitude and willingness to learn.
• Prior experience in F&B, bar, or retail environment preferred.

Responsibilities

• Greet and engage customers with genuine service.
• Recommend wines based on guests’ preferences.
• Conduct tastings and support wine events.
• Assist with daily retail operations and sales transactions.

Skills

Customer service

Wine knowledge

Communication skills

Attention to detail

Job description

We’re looking for a passionate and service-oriented individual to join our team as a Sommelier / Wine Service Associate. You’ll play a key role in creating memorable guest experiences through your knowledge, enthusiasm, and professionalism in wine and hospitality.

Responsibilities

• Customer Experience & Service
  • Greet and engage customers warmly, delivering genuine and attentive service.
  • Recommend wines based on guests’ taste preferences and budget in a professional manner.
  • Conduct tastings, share product knowledge, and maintain high hospitality standards.
  • Support wine events, tastings, and private functions when required.
• Sales & Retail Support
  • Assist with daily retail operations and sales transactions.
  • Maintain up-to-date knowledge of wine products, regions, and producers.
  • Promote seasonal selections and special offerings to enhance customer experience.
  • Ensure the store is organized, clean, and welcoming at all times.
• Inventory & Operations
  • Support daily stock checks, restocking, and labeling of products.
  • Receive deliveries, maintain accurate inventory records, and ensure proper storage conditions.
  • Assist with merchandising displays and general opening and closing duties.
• Learning & Development
  • Participate in regular tasting sessions and internal training programmes.
  • Continue to build knowledge in wines, regions, and service techniques.
  • Opportunity for career progression into a Senior Service or Sommelier role based on performance.

Requirements

• Interest or basic knowledge in wine, service, and hospitality.
• Positive attitude, good communication skills, and willingness to learn.
• Prior experience in F&B, bar, or retail environment preferred but not required.
• Team player with responsibility, attention to detail, and customer focus.