Software Engineer - Events & IT Security

REDSPHERE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A technology solutions company in Singapore is seeking a Software Engineer focused on IT security and desktop support for corporate events. The role involves providing on-site technical support, collaborating with event production teams, and ensuring a secure IT environment during high-profile events. Candidates should have a Bachelor's degree and at least 3 years in IT support or security. This position offers a competitive salary and opportunities for professional development.

Benefits

Health, dental, and vision insurance

Paid time off (PTO)

Flexible work schedules

Qualifications

• 3+ years of experience in IT desktop support, software engineering, or IT security.
• Strong knowledge of desktop operating systems (Windows, macOS).
• Familiarity with Video Conferencing platforms like Zoom, Teams, WebEx.

Responsibilities

• Provide on-site IT and desktop support for corporate events.
• Collaborate with event production teams for tech integration.
• Troubleshoot technical issues during events.

Skills

IT desktop support

IT security

problem-solving

customer service

network troubleshooting

Education

Bachelor's degree in Computer Science, Information Technology, or a related field

Tools

Active Directory

SCCM

Intune

ServiceNow

Jira Service Desk

Job description

Job Summary:

We are looking for a Software Engineer with a strong background in IT security and desktop support, focused on on‑site IT and technical solutions for corporate events and business operations. This role will work closely with event production teams, IT security, and end‑users to provide reliable, secure, and efficient IT and desktop environments before, during, and after high‑profile corporate events. The ideal candidate will be a proactive problem‑solver who can bridge the gap between event technology needs and enterprise IT security standards.

Key Responsibilities:

• Provide on‑site IT and desktop support for corporate events, including hardware, software, and network configuration tailored for secure and high‑profile environments.
• Configure and maintain desktops, laptops, and event‑specific IT setups, ensuring compliance with IT security policies.
• Collaborate with event production teams to ensure seamless integration of event technologies (VC systems, streaming, multimedia) with client networks and IT infrastructure.
• Troubleshoot and resolve technical issues related to workstations, network connectivity, software, and peripherals before and during events.
• Work with IT security teams to implement security protocols, including endpoint protection, encryption, VPN, and access controls on event and user devices.
• Ensure proper account provisioning, permissions setup, and user support for secure access to event resources and corporate systems.
• Support the installation and configuration of specialized event software, including video conferencing (VC) platforms, collaboration tools, and media playback systems.
• Maintain and enforce patch management, software updates, and endpoint security compliance on all devices used for events.
• Document IT setups, event requirements, and incident reports to build knowledge base and improve future event support workflows.
• Stay up to date with industry best practices in IT security, desktop management, and event technology support.

Requirements and Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• 3+ years of experience in IT desktop support, software engineering, or IT security within corporate or event environments.
• Strong knowledge of desktop operating systems (Windows, macOS), enterprise IT tools (Active Directory, Group Policy, SCCM, Intune), and endpoint security solutions.
• Solid understanding of IT security principles, including device hardening, data encryption, secure access controls, and network segmentation.
• Hands‑on experience with network troubleshooting, VPN configuration, and secure Wi‑Fi setups.
• Familiarity with Video Conferencing (VC) platforms (e.g., Zoom, Teams, WebEx) and how to support them in high‑demand environments.
• Strong problem‑solving and troubleshooting skills in live, high‑pressure environments.
• Excellent customer service and communication skills, with the ability to explain technical issues to non‑technical users.
• Ability to work on‑site and during events, including occasional off‑hours and weekends depending on event schedules.
• Experience with asset management, ticketing systems (e.g., ServiceNow, Jira Service Desk), and IT documentation practices.

Preferred Skills (Optional but Valuable):

• Certifications in IT security or desktop support (e.g., CompTIA Security+, CompTIA A+, Microsoft Modern Desktop Administrator, CISSP).
• Experience with enterprise collaboration platforms and event‑specific software.
• Familiarity with AV/IT integration, event production technology, or broadcast IT setups.
• Knowledge of compliance frameworks (ISO 27001, NIST, GDPR) as they apply to IT event setups.
• Basic scripting skills (e.g., PowerShell, Python) for automation and configuration management.

Compensation & Benefits:

• Competitive salary, depending on experience.
• Health, dental, and vision insurance.
• Paid time off (PTO), holidays, and sick leave.
• Professional development opportunities and certifications.
• Flexible work schedules with required on‑site presence for events.