Social Work Coordinator

Alexandra Hospital; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a Social Work Coordinator to provide financial assistance and discharge support to patients. The role involves managing administrative operations, direct interactions with patients for intake and assessments, and supporting Medical Social Workers in case management. Ideal candidates should have a Diploma in Social Work or related fields, alongside necessary interpersonal and IT skills. This position is open only to Singapore Citizens and Permanent Residents.

Qualifications

• Minimum qualification of a Diploma required.
• Experience in social work or related fields preferred.
• Strong interpersonal skills and problem-solving abilities are necessary.

Responsibilities

• Provide administrative support for the department's operations.
• Conduct intake interviews and financial assessments for patients.
• Assist Medical Social Workers with case management.

Skills

Good interpersonal skills

Problem-solving skills

IT knowledge

Education

Diploma in Social Work or related fields

Job description

Social Work Coordinators are integral in providing financial assistance and discharge planning support to patients. They also supporting Medical Social Workers in casework and assist in ensuring the administrative and operational running of the Department.

Responsibilities and Duties

• Provide support on the administrative and operational running of the department, including managing the counter and related duties.
• Direct work with patients and families including intake interviews, conducting financial assessment and providing necessary assistance and assisting with referrals to facilitate discharge planning in selective areas of care planning
• Support Medical Social Workers in case management through translation assistance and is providing patient escort and home visit support
• Participate in work process improvements and quality improvement projects
• Work with other departments within the hospital and with external organizations to facilitate patient care and experience
• Supporting the department in programmes and projects

Qualifications and Requirements

The role reports to a Medical Social Worker and will be working with the Team Leader for the Social Work Coordinators

A minimum qualification of a Diploma is required. A Diploma in Social Work or related fields will be preferred.

Good interpersonal and problem-solving skills are necessary.

IT knowledge and skills are necessary for the job

If the role sounds interesting to you, please contact [e-mail] to understand more on the role. Please indicate the position that you are interested in the subject heading.

Only Singapore Citizens and Singapore Permanent Residents may apply.