Social Work Assistant (Contract - KidSTART@KKH KIDS 0-3)

KK Women's & Children's Hospital; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A healthcare institution in Singapore is seeking a Social Work Assistant to manage the clinic’s intake process, collaborate with community partners, and coordinate services for eligible clients. Candidates must have at least 4 years of relevant experience and possess effective communication skills. The role involves engaging with patients and maintaining confidentiality. Additionally, a willingness to undergo training in Basic Counseling Skills is necessary. Join us in supporting pregnant mothers through this essential program.

Qualifications

• At least 4 years relevant experience in a similar role.
• Willingness to undergo training in Basic Counseling Skills.
• Ability to effectively communicate both orally and in writing.

Responsibilities

• Manage the intake process at the clinic.
• Conduct enrolment and intake for potential pregnant mothers.
• Coordinate services for eligible clients.

Skills

Communication

Interpersonal Skills

Confidentiality

Relationship Building

Basic Counseling Skills

Education

Higher NITEC/NITEC/GCE 'O'/ 'N'/ 'A' level

Advanced Certificate in Social Service

Job description

The Social Work Assistant will manage the intake process at the clinic, which includes collaboration with community partners, conducting enrolment and intake to potential pregnant mothers, and coordination of services for eligible clients in the programme.

Job Description

• Administration of various consent forms to facilitate patient’s enrolment onto the KidSTART @KKH KIDS 0-3 program.
• Gathers accurate and crucial information as needed, adhering to PDPA and hospital guidelines.
• Utilizes strong communication and relationship-building abilities when engaging with antenatal patients, clients, families, and colleagues.
• Attends to enquiries and phone calls.
• Consults KIDS 0-3 Medical Social Workers/ Senior Medical Social Workers to assign enrolled and triaged patients to the Wellbeing Coordinator/ Community Health Visitor.
• Escalates cases up to MSW/ Senior MSWs for consult and guidance on cases requiring assistance.
• Maintains documentations and complete reporting requirements according to organization standards.
• Attend in-service talks/lectures to maintain competency, understanding of Programme and for self-development.
• Performs other job-related duties as assigned by Program Lead, Medical Social Workers or HOD.

Job Requirement

• Higher NITEC/NITEC/GCE "O"/"N"/"A" level with at least 4 years relevant experience.
• Those with Advanced Certificate in Social Service are welcomed.
• Willingness to undergo Certificate in Basic Counselling Skill training.
• Desire in working in a helping profession.
• Ability to receive and attend to patients at the reception area.
• Ability to Communicate effectively, both orally and in writing.
• Ability to speak a second language.
• Ability to maintain confidentiality of records and information.

Application is ongoing. We regret to inform that only shortlisted candidates will be notified.