SOC Cyber Fraud Analyst (Hybrid)

Citigroup Inc.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading financial services firm in Singapore seeks a Cyber Fraud Analyst to lead efforts in preventing and responding to cyber-attacks. This role demands expertise in digital fraud monitoring, strong analytical capabilities, and effective communication skills. Candidates should have 3-5 years of experience in Cyber Fraud or Security Operations and possess a Bachelor's degree or equivalent. Familiarity with tools such as Splunk and knowledge of current cyber threats are essential for this position. A strong candidate will be proactive in enhancing security measures within the organization.

Qualifications

• 3-5 years of relevant experience in Cyber Fraud or Security Operations Center (SOC).
• Consistently demonstrates clear and concise written and verbal communication.
• Proven influencing and relationship management skills.
• Proven analytical skills.

Responsibilities

• Monitor and analyze Digital Fraud Attacks leveraging Security Event Monitoring platforms.
• Handle Business As Usual (BAU) and high severity issues, escalating to support groups as needed.
• Create and maintain operational reports for Key Performance Indicators.
• Participate in quality assurance and documentation tasks.

Skills

Effective communication

Knowledge of Cyber Fraud trends

Intrusion Detection analysis

Understanding of Operating Systems

Experience with Big Data Technologies

Scripting language experience

Vulnerability assessment

Certifications (CISSP, CEH)

Education

Bachelor’s degree or equivalent experience

Tools

Splunk

SAS

Teradata

Job description

The Security Operations Center Cyber Fraud Analyst is an intermediate level position responsible for leading efforts to prevent, monitor and respond to information/data breaches and cyber-attacks on a 24x7 basis. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.

Responsibilities:

• Perform monitoring, research, assessment and analysis of Digital Fraud Attacks leveraging various Security Event Monitoring platforms including Web Threat Detection, Real Time Fraud Risk Assessment, Big Data and Digital Application Monitoring tools (Splunk, SAS, Teradata, and enterprise real time fraud detection tools). Previous experience in cyber security operations or incident response is required.
• Follow pre-defined actions to handle BAU and high severity issues including escalating to other support groups.
• Execute daily ad hoc tasks or lead small projects as needed.
• Create and maintain operational reports for Key Performance Indicators and weekly and monthly metrics.
• Perform assessment as well as troubleshooting to help isolate technical issues with the integration of fraud monitoring technologies.
• Participate in daily and ad hoc conference calls to manage quality assurance and documentation related tasks.
• Identify areas for tuning use cases to enhance monitoring value.
• Engage with Fraud Policy, Operations, Strategy and other teams for early detection, prevention and mitigation of detected fraudulent activities.

Skills & Qualifications:

• Ability to communicate effectively both orally and in writing.
• Strong knowledge of current Cyber Fraud trends including common Account Takeover techniques and banking malware.
• Deep understanding of Intrusion Detection analysis (TCP/IP, packet level analysis) as well as Application Layer Protocols (HTTP). Advanced understanding of various operating systems (Windows/UNIX), and web technologies (focusing on Internet security).
• Knowledge of cutting‑edge threats and technologies affecting Web Applications.
• Experience with Big Data Technologies, ETL Tools, Data Warehouse and Business Intelligence technologies is preferred.
• Experience with any scripting language and Splunk is a plus.
• Experience with vulnerability assessment as well as penetration testing or forensic analysis fields is a plus.
• Certifications from EC-Council, GIAC, (ISC)² are preferred [CISSP, CEH, GCIA, GWAPT and CFE].

Qualifications:

• 3-5 years of relevant experience in Cyber Fraud or SOC.
• Consistently demonstrates clear and concise written and verbal communication.
• Proven influencing and relationship management skills.
• Proven analytical skills.

Education:

• Bachelor’s degree/University degree or equivalent experience.

This job description provides a high‑level review of the types of work performed. Other job‑related duties may be assigned as required.

© Citi is an equal‑opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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